Why does charging stop at 80%?

Your iPhone may automatically stop charging at 80% to protect its battery from overheating, as part of iOS 17's thermal management strategy. Charging will resume once the device cools down. Moving it to a cooler spot can help speed up this process.

What functions does the button have?

Pressing the button once displays the battery level and activates wireless charging. Holding it for 2 seconds turns off the lights and the wireless charging feature. Holding it for 5 seconds disables the "Instant Connect"feature.

Why is my phone overheating?

We regulate the charging surface to stay below 104°F (40°C), but your phone may still heat up, especially under heavy use. If overheating occurs during charging, pause and let the phone cool down before resuming.

Why is my power bank providing fewer charges than expected?

Due to a 35% to 45% capacity loss from battery cell and circuit inefficiencies during charging, a fully charged Anker MagGo Power Bank (10K, Slim) effectively provides about 5,500mAh to 6,500mAh ofusable power to your devices.

Why can't I charge my AirPods?

If the AirPods case doesn't fully cover the charging area needed for wireless charging, the feature won't activate. Ensure the case is centered on the charging pad and press the button to start charging.

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Anker MagGo Power Bank, Ultra-Slim 10,000mAh Magnetic Portable Charger, Qi2 Certified 15W Ultra-Fast MagSafe-Compatible Battery Pack, PD 30W, Ergonomic Design, For iPhone 16/15/14/13/12 Series(White)

Anker MagGo Power Bank, Ultra-Slim 10,000mAh Magnetic Portable Charger, Qi2 Certified 15W Ultra-Fast MagSafe-Compatible Battery Pack, PD 30W, Ergonomic Design, For iPhone 16/15/14/13/12 Series(White)

Product ID: 664933874

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Details

Connector type
USB Type C
Brand
Anker
Battery capacity
10000 Milliamp
Colour
White
Special features
Short Circuit

⚡15W Qi2 wireless fast charge

📏Ultra-slim 14.7mm design

🔋10,000mAh high capacity

Description

🔌 Stay charged, stay ahead — power that moves as fast as you do.

POWER IN YOUR POCKET - Ultra-slim 104×70.6×14.7mm design fits seamlessly into your daily carry.
RELIABLE ALL DAY POWER - 10,000mAh capacity delivers nearly 2 full charges for your iPhone 15 Pro — perfect for workdays and travel.
COOL COMFORTABLE GRIP - Ergonomic matte UV finish with aerogel insulation keeps it cool during intense charging sessions.
VERSATILE 30 W USB C PD PORT - Rapid wired charging for a wide range of devices beyond MagSafe.
LIGHTNING FAST WIRELESS BOOST - Qi2-certified 15W wireless charging powers your iPhone 15 Pro to 50% in just 41 minutes.

The Anker MagGo Power Bank is an ultra-slim, 10,000mAh magnetic portable charger designed for iPhone 12 through 16 series. Featuring Qi2-certified 15W ultra-fast wireless charging and a 30W USB-C PD port, it delivers rapid power on the go. Its ergonomic design with aerogel thermal insulation ensures a cool, comfortable grip, making it the perfect companion for busy professionals who demand reliable, stylish, and efficient charging anytime, anywhere.

Specifications

Product Dimensions	10.4 x 7.06 x 1.43 cm; 200 g
Batteries	1 Lithium Polymer batteries required. (included)
Item model number	A1664
Special features	Short Circuit Protection, Slim, Over Charging Protection, Fast Charging, Travel, USB-C Input ：5V⎓3A / 9V⎓3A/15V⎓2A 30W Max, USB-C Output ：5V=3A / 9V=3A/ 12V=2.5A/ 15V= 2A/ 20V= 1.5A 30W Max
Color	White
Item Weight	200 g