Why can't my device recognize the Lexar Professional Go？

If it is not recognized, you can plug the interface tighter until it is recognized.

Can I use my mobile phone with a case?

The silicone sleeve included with the SL400 supports cases up to 1.6 mm thick. Without the silicone sleeve, the case can be up to 2.6mm thick.

Why is the device not recognised when connected through the HUB, but normal when not connected to the HUB?

1. Hub interface connection does not correspond to the uplink port: only the uplink port is connected to the device

What happened when I plugged in a 30W power adapter and couldn't charge my mobile phone up to 30W?

With the adapter plugged in, the Hub will preferentially withhold 7.5W to satisfy itself and its downstream devices, and the excess power consumption will then be charged to the Host. If the adapter power is lower than 7.5W, Host cannot charge.

What mobile phones does Lexar Professional Go support? Does it support iPad?

Support for iPad, the phone has a Type C port (protocol is USB3.0 or above) and supports On The Go (OTG)

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🚀 Carry Speed, Durability & Style Wherever You Go!

RUGGED READY - IP65-rated dust and water resistance plus 1m drop protection keeps your data safe anywhere.
BLAZING FAST TRANSFERS - Up to 1050MB/s read and 1000MB/s write speeds for flawless 4K ProRes workflows.
SECURE CONNECTION TECH - Custom USB-C connector with double the insertion force ensures a rock-solid, stable link every time.
ULTRA COMPACT POWERHOUSE - Slim, lightweight design (39g) fits effortlessly in your pocket or bag for creativity on the go.
SEAMLESS SMARTPHONE EXPANSION - Instantly boost your iPhone 15/16 storage with plug-and-play USB-C connectivity—no cables, no hassle.

The Lexar Professional Go Portable SSD 2TB combines ultra-fast USB 3.2 Gen 2 performance with rugged IP65-rated durability in a sleek, ultra-compact form factor. Designed for seamless Apple ProRes 4K 60fps recording and effortless smartphone storage expansion, it features a custom USB-C connector for a secure fit and comes with a protective silicone case—perfect for on-the-move professionals who demand speed, reliability, and style.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

6677 DH

Duties & taxes incl.

Moroccostore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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Brand	Lexar
Product Dimensions	4.35 x 2.55 x 0.83 cm; 39 g
Item model number	LSL400S002T-RNSNG
Manufacturer	‎‎Lexar Co.,LTD
Series	Professional Go
Form Factor	2.5-inch
Hard Disk Description	Solid State Drive
Hard Drive Interface	USB-C
Are Batteries Included	No
Item Weight	39 g
Guaranteed software updates until	unknown

LexarProfessional Go Portable SSD with HUB 2TB, Ultra-Compact, Supports Apple ProRes, Up to 1050MB/s Read and 1000MB/s Write, USB 3.2 Gen 2, IP65 Dust and Water Resistant, for iPhone 15/16, Silver

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