Silhouette Cameo 5 12 inch Vinyl Cutting Machine with Studio Software, Electric Tool and ES Mat Compatible, SNA and IPT, 50 db, White Edition

ممتاز شكرا

I received the cameo 5 very quickly, it is grate product good for paper craft and other materials.

I have bought it six months ago.Last week it stopped working. It just gets frozen during cutting process and I can't even turn off by using the On/Off button.

Although it is the best in market in automatic but subscription of online store was inactive in same day of delivery . Also I had to spend do many hours in learning how to use the machine( i am new to this domain) from 3rd party videos not from Silhouette videos which were poor .

I was very excited to upgrade to Cameo 5 from my Cameo 3, but unfortunately, the experience was very disappointing:• The USB cable was missing from the box, which made it impossible to properly connect the machine to my laptop.• I tried using Bluetooth, but the connection was unstable and unreliable.• During cutting, the machine kept moving on its own, even though I double-checked all the correct settings.• I also tried different cutting mats and tools, but nothing worked.After several attempts and a frustrating experience, I had to return the product. I really hope the company improves packaging quality, software stability, and ensures that all essential accessories are included before shipping.

The machine broke after 3 months of minimal use. You can search on the web cameo 5 pinch roller and a lot of user suffer the same fate. Worst the seller advice is to buy a new one as this is not repairable. Total waste of money. Silhouette should recall this product.

This is my third machine from the same company and it broke after i used it for 3 times only I spoke to the main company and they said there was an issue with first dispatch machine but i have to return it through amazon because it’s outside usa!!!!!

Idont like it but i have to use it