SharkWANDVAC Cordless Hand Vac, Lightweight, Versatile and Portable at 1.4 lbs., Powerful Suction for Pet Hair, Charging Dock, One-Touch Empty for Car & Home, Duster Crevice Tool, Black, WV201BK

After receiving delivery from Amazon of Shark’s WV201RGBRN WANDVAC Cordless Hand Vac, I learned the following:1. Receiving a product from Amazon does not mean that the product received is as-intended at time of purchase. I received an unsealed product box with an attachment missing. As directed by the product brochure, I called the SHARK Customer Service number. (The brochure is -- and should be -- enclosed in the product box.) I spoke with a very kind, responsive, and responsible SHARK CUSTOMER SERVICE representative. He advised me to register the Shark product (which I did by providing him with the requested information). He IMMEDIATELY facilitated dispatch to me of the missing attachment to the vac.NOTE: I called SHARK on Tuesday (after receiving delivery and checking the product box contents) and received the attachment from SHARK on Saturday. SHARK provided contemporaneous information re. fulfillment, dispatch, and delivery. I rate SHARK OUTSTANDING. (Thank you, SHARK!)2. It was only after I called SHARK that I noted two Amazon coded stickers on the product box (a red and a white sticker that I have not previously encountered with prior purchases). Accordingly, I reached out to Amazon to ask if the product I received was new product or returned merchandise. I did NOT receive an answer to my question but noted that Amazon unilaterally began a 'RETURN" process -- directing me to go to a UPS Store that same week -- within a couple of days. When I objected and noted that I had registered the purchase and intended to keep it, I was also told that replacement (that I, also, did not request) would NOT be possible.3. By this point in time I had watched multiple Youtube videos about the Shark Ion handheld vac and I used the vac; I realized that, among other things:a. It is an effective and impressive cleaning applianceb. It has small dust cup capacity and needs to be emptied perhaps more frequently than experienced by some consumers with other product..c. If not emptied and/or if the filter needs cleaning/changing, the fully charged vac may, among other things, cut-off and/or otherwise not effectively perform. (Some posted that the product may feel warm.)d. Per the instructions, even fully charged produces minutes of operation. (The internet -- consumer postings) indicate ranges of time from 3 to 8 to 10 minutes; the outer end (not often mentioned) was 30 minutes.e. Despite what may be considered practical operational 'limitations', the effectiveness of the fully functioning vac is lauded. It is important to keep in mind the manufacturer's representations regarding intended use (such as small spill cleanup).4. My personal conclusions:a. This product, perhaps designed as a limited-use handheld, is so effective in short-time use that consumers wish there was longer operational time and larger capacity. It is lightweight and well-designed. It is VERY effective/powerful when appropriately functioning.b. This clean-up tool is not designed for longer time and larger capacity use.c. SOME CONSUMERS report longer operational time and less need to clean or change filters.d. It may be prudent to have a supply of filters on-hand.e. SHARK has evidenced caring about its product and consumers being able to use their products effectively.f. YOUTUBE videos, as well as information provided by SHARK in its brochure and other product-related information, help even the most unmechanically-inclined consumer to understand product operation and care.5. I have encountered challenges with my purchase of this product but at this point in time I would not hesitate to purchase additional Shark products from SHARKAt this point, given the foregoing about the handheld vac I have had for less than one week, I am impressed that SHARK cares about its products and consumers of its products.I have concerns about long-term full functionality and keeping the product plugged in/charging continually but will rely on SHARK instructions.

I'm 80 years old and have purchased way to many hand vacs in my lifetime. Basically, I have been disappointed with all of them until the wife purchased this product. Previously we dad a Red Devil that was worthless. It is bulky, doesn't pickup anything heavier than lint and a pain to empty the dust tray. This Shark hand vac has the most suction of any hand vac I have ever owned. It picks up just about anything we want it to (Within reason.) The design is nice, slim and easy to hold in the hand. Emptying the dust tray is a snap. I have no companies and nothing but praise for this Shark Hand Vacuum.

What a change from the old corded hand vacs of the past! This is a very handy cordless hand vac that really sucks up dust, debris, and cat hair in a flash. I don't know how long the charge lasts, because I've never had it lose its charge while I used it. The charging station takes up little space and holds two nozzle accessories that help with different types of flooring and spaces. This vac is very lightweight, not terribly noisy, easy to clean, and has great suction. Love it!

Purchased the vacuum about 4 months ago. I can count on one hand how many times it was used in the last several months since I mainly use it for hard to reach areas and the car when I’m doing a big clean. All of a sudden I noticed that it wasn’t charging and called customer support. They told me it wasn’t the charging base but the handheld unit itself. They said it was within the warranty, so they would ship me out a new vacuum handheld unit. I mean really… even if it wasn’t under the warranty, I barely used this thing, bought it like 100 days ago and I just paid over $100 for a glorified Dustbuster.The real reason I’m placing this 1-star review isn’t even that it stopped working after 4 months of light use, it’s also that I paid so much for it and they charged me over $20 to ship the new unit which is supposedly still under warranty. Not okay. I thought for sure since shark is cheaper than dyson, and tends to get pretty good reviews (I found this one only after my searching on the best handheld on consumer reports), that it would be pretty solid, but maybe a bit worse than dyson.As far as performance while it worked, I was pleasantly surprised. It picked up the tiniest speck of dust and large pellets from around my pellet stove. Cleaned sand out of the car like nobody’s business. I’m short, before it suddenly died, I would have given it a solid 5-stars, which is saying a lot given my standards for product performance. So disappointed that this just stopped working tho, I was thinking it would be as solid as some other more expensive items that paid for themselves over time because of how sturdy they were. I bought 3 cheap immersion blenders which all proceeded to break working minutes to a couple weeks of using them before buying a Bamix. It was 5x the cost, but it’s going strong still (bought it in 2009)!! That is what I hoped for with this being way more expensive than a $30 Dustbuster, but my parent’s Dustbuster has been going strong for 5 years. It’s not the best suction, and it’s clunky and unsightly, but it’s lasted.I have another plug-in large shark vacuum, which I have to say has done well since we got it a few years ago, so I started trusting the brand, but this has me thinking otherwise. I’ll try to update this review once the new handheld unit comes in. Hopefully they just don’t send me another faulty unit especially since making me foot the shipping charge.Update 2/2/22:After Shark made ME for shipping of the new handset (that is what they said the faulty part was), it arrived today. It was dirty, used, and contained no battery. I thought for sure it must be easy then to remove the battery from the old model and place in the new one. It definitely was not. I ended up destroying my knuckles and bleeding everywhere. I finally got the old battery in the new handset and it does not work or charge. I also noticed that the "new" handset is an older model. Now I'm out over $150 for this glorified dust buster. We're definitely going to call again and see if they will fix this mess.

Powerful suction. Works great on pet hair. Lightweight and very easy to handle. Be aware that it has a short battery life and needs recharging after a short time.

Like all Shark vacuums I have purchased, I am not disappointed. This cordless vac is great for quick pick ups. Easy to use, doesn't take up much counterspace and easy to empty. Shark makes the best vacuum products. They are a little more expensive than most, but worth it.