Laser Engraver, ORTUR Laser Master 3, 10000mW Higher Accuracy Laser Cutter, 20000mm/min Engraving Speed and App Control Laser Cutter for Wood and Metal, Class 4

Extremely good laser, very good durable construction of the assembly fantastic little tool. It's expensive but you get what you pay for this is the most bang for the buck if u can't afford a 3000$ one. Love it I've used it a few times to make some things for myself but it's the best laser for the money I bought a different brand laser not going to say which one but it was not the best didn't even engrave same wattage. I returned it and bought this one after asking on reddit for suggestions if I had to buy another one and I could afford to spend thousands it would be xtool but this brand is the best for price point. Love it and will continue to use it till it dies. Would buy another one this brand has very easy software to use with it but you must wear the glasses they give you or you WILL destroy your eyes.

The patience part: First off, there are plenty of reviews complaining about connection to the free APP. I had trouble at first, but found a couple of things that make the difference. 1. The network MUST be 2.4Ghz. I tried a dedicated router at first (2.4 Ghz), and found it conflicted with my regular network. 2. When the instructions say to press the button 5 times to enter the discovery mode for the WiFi, you need to press 5 times fast, as in less than 2 seconds. After that, no issues with the app running on an Ipad and running the machine. Assembly is a bit beyond basic skills IMO, as you need to properly tension drive belts and properly route and connect wires.Good part: I got a bundle with metal cards, wooden tags and nickels, coasters, etc. I have never used a laser machine before, but quickly found the APP sets up easily just by selecting the material. I etched some of the cards and wood parts. Changing the number of passes will cut deeper into the wood.Tips: I have my machine on a work table with a "luxury vinyl" planked top. I was having trouble aligning the print job to be square and straight. I 3D printed some rings that were then nailed to the work table, with the machine feet sitting inside the rings. This means the machine doesn't move. Then I let the laser etch the size of the metal business card (so far) right into the table top surface. As long as I place my job in the same place in the app, I can just sit that metal card right on the spot marked by the machine. For other things where squareness isn't an issue, just place it on the rubber mat included in the bundle. FYI, don't try to cut circuit boards, they put off toxins. I would suggest not even using this in the house if you have other options. For my first LASER machine, I am very happy with it so far.

Poor customer support. Support emails read like they are written by AI.Initially I really like this machine. I liked the quality of engraving. Within a year the laser stopped moving on the y axis. After emailing support, the company sent me a new cable for the y axis and laser worked again. It has stopped moving on the y axis again. After emailing back and forth with support, the company sent me a new Y cable that took over a week to arrive. It did not work this time. They asked me to redownload the firmware and do a factory reset. I did, that did not work either. I emailed the company again letting them know this did not fix the problem. After 2 more emails and waiting for 7 days I finally got a response to perform a test on the y motor that they already had me do. I went ahead and tested the y motor again which still works (when used with the x axis cable). I emailed support again and received an automatic return email that the company is closed from January 21 through February 12 for the Chinese new year holiday. Support takes at least 2 days to return a response. I will be ordering a different laser, but one from a company that has a much better support department.

*** Updated Review After a Couple Days ***Well, my review has gone from 2 stars to 4. Basically, the wifi app is garbage, doesn't connect, doesn't work, etc. BUT, if you just hook this thing up via USB, which is how it's really supposed to be used, I think, it is a REALLY cool machine. I was amazed at my ability to relatively quickly figure out how to do things in LightBurn with this machine. I have a slew of different scraps (as I do woodworking) and I had an excellent time once I got this machine up and running.I will say I have had some connection difficulties and freezing issues, but they were almost exclusively related to some console commands the support staff were giving me to try and get the wifi working. Given that the app looks sort of strange anyway, and LightBurn is very nice, I think I'll just pay for that and stick with the USB. I actually had such nice results that I went out and purchased a laptop to use with this machine to really get going.I am very enthused now and super pleased that I managed to get the thing working. It would be five stars for the value and experience if that Wifi app just didn't exist. They should have left that out completely until it was really working. Or maybe worked out some kind of USB module for it or something.Anyway, I would recommend this laser engraver / cutter if you are relatively tech savvy and don't mind putting things together. The build quality is really good. The laser is more powerful than I would have thought. I'd recommend buying a honeycomb bed to work on as well as air assist. The price of the LM3 is low enough (comparatively) that these extra accessories will be worth it and make this device even more functional.*** Original Review Below ***I cannot for the life of me get this thing working. I had some issues assembling it. They were my own fault, and I got them straightened out, but the tiny instruction booklet is written really strangely (I can't imagine why they didn't hire someone to translate this thing properly or just proof-read it). Once I got it all assembled and plugged in, I tried connecting it to the Laser Explorer app on my phone. I've been working on this for a couple hours with absolutely no success. I have no idea what's wrong. I cannot find any help online. At this point, it's looking like I'll have to purchase a separate computer to use this machine as it's not anywhere that's accessible for my current computer. Given that it's sold as having wifi, there is a developed Apple approved app for it, I just figured it would work. That I could, at the very least run a simple test of a shape or SOMETHING after assembling it. Nope. It will not connect at all. I have a bunch of 2.4 Ghz devices connected to my network, so that wouldn't seem like it was the issue and there is no other advice or troubleshooting available. Pretty disappointed at the moment and I'm feeling like I wasted 600 bucks on something that is not for beginners and doesn't function. I'm also disappointed in the reviews for not pointing out the true weirdness of the instructions and language. Maybe all budget laser manufacturers are like this… all I saw was how good a value it was for the money. It's not if it won't work, though.