Have you had to replace the air damper? Cost? Not found on the iTouchless web site.

yes, mine went out yesterday. now it just slams the lid down. new dampers are easy to replace. just pull the old one out and stick the new one in. they are found on the iTouchless site for 19.99

Can you post a picture of the trashcan open with a bag installed? Also, how do you prop open the lid? The picture just shows someone pointing at it.

Dear Marty,To set the lid to stay open, release the pedal and push the lid to 90 degrees. It will stay open until you push it down again. Perfect for scraping off plates or cutting vegetables.Best Regards,The iTouchless Team

While I am sure that it is not airtight in the technical sense of the word, the lid does close completely and no odor escapes. We have two cats and I have noticed a distinct absence of odor since we bought two of these (one for regular trash and one for recycling materials. We are very happy with these cans.

What is the demensions of trash can?

I had the same question, so I spoke with iTouchless customer service. They said that the dimensions for their SoftStep™ 30 Liter Stainless Steel Step Trash Can? Other websites list the dimensions are 10" L x 13.5" W x 24.75" H -- the same as what's listed on their website and states in the product information here. Due to the contradictions about the size, I'm hesitant to purchase the trash can. The space I have only fits the smaller dimensions. The only person responding about the discrepancy is th seller. Can someone who purchased the trash can measure theirs?

Desertcart Logo

Deliver to Morocco

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

♻️ Step up your waste game with silent style and fresh vibes!

ODOR FREE FRESHNESS - Built-in AbsorbX carbon filter neutralizes odors naturally.
SPACE SAVVY SLIM DESIGN - Sleek rectangular shape fits flush in tight kitchens or offices.
WHISPER QUIET SOFT CLOSE LID - No more slams; enjoy peaceful, controlled closing.
HYGIENIC HANDS FREE OPERATION - Step on the pedal to open—no touch, no germs.
EFFORTLESS CLEANING BAG CHANGES - Removable inner bucket fits standard 13-gallon bags for quick emptying.

The iTouchless SoftStep 50L stainless steel trash can combines hygienic hands-free operation with a whisper-quiet soft-close lid and built-in odor control. Its smudge-resistant finish and removable inner bucket make maintenance effortless, while the slim rectangular design maximizes space in kitchens and offices. Durable and ADA-compliant, it’s engineered for daily use in busy, style-conscious environments.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.