Poly – EncorePro 520 QD headset (Plantronics)– Works with Poly Call Center Digital Adapters – Acoustic Hearing Protection – Dual ear

This is new, as described, and it did have the proper ear pads, not the cheap generic ones (very important). I love the binaural (2 ears). This has a 4 pin (regular) quick disconnect connection. I have it attached to my DA80 processor (volume, mute controls). Since the DA80 seems to break quicker than the headsets, I like the ability to buy them separately. Shipping was very fast, and would definitely recommend to a friend. The headband is quite snug, but that will probably get a little looser in time. My very, very old one (same model) was stretched out a bit. I can't even remember when I purchased the other one; I certainly got my money out of it as I expect that I will with this one. I've been work from home for 15 years, and have always purchased my own equipment. This way I get what I like.***UPDATE*** I was just mentioning this product to a co-worker of mine. I was reading a review, and realized that I had run into my own review. LOL So I thought I'd take a moment to mention that I still have this very same headset and it is still working perfectly. The headband did loosen up just enough and is still extremely comfortable. I've been in customer service for over 40 years and I have swear by Plantronics products. I still highly suggest getting this with the quick disconnect from the DA-80 (required by my company) because that is going to go bad before the headset. My DA-80 mute button gets lots of use LOLAlthough I purchased that at the same time as the headset and it's still going strong.Also I wish they would make it more clear in the description; this does have a USB connection.

I've got a hearing aid & a CI and my office is fairly noisy. I changed out the default ear pieces with over the ear pads so that they completely cover my ears and it makes phone conversations much easier now. I don't have telecoil enabled on my hearing devices anymore, so I haven't tried that feature yet. Although I think the sound is clear enough as-is.

The fit on the ears is way too loose. It cannot be noise cancelling if the ear pieces barely touch your ears. It feels "stretched out". These need to fit tight on your ears

This is a great headset -- crystal clear on my end when used with the Vista M22 amplifier, and listeners on the other end tell me (1) I'm very clear and (2) the background noise that I hear around me in my own office, they can't hear at all. I'm remembering why Plantronics is the professional call center standard and why I've been so satsified with them in the past.

Really works well. I can HEAR and not hear call center background noise, nor cam my customers.

Buenos

Beware that the headset cannot be pluggedinto a PC without a special adapter which is expensive

Our sales reps love these!