KrausKBF-1201SFS Arlo Single Handle Basin Bathroom Faucet with Lift Rod Drain and Deck Plate, Spot-Free All-Brite Stainless Steel

Only received one! Paid for 2 pack!Update contacted and received the other!!

We've redone 4 bathrooms in the past year and we purchased these elegant faucets and they are beautiful! We considered buying different ones for different bathrooms and decided we liked these so much we just purchased a different color. I have the Matte Black for vessel sinks and purchased the spot free stainless for the next bathroom with vessel sinks. They have worked so great I bought these for 2 guest bathrooms and they look beautiful, are substantial (don't feel lightweight or cheap) and work great! I highly recommend Kraus faucets!

I've had trouble finding a faucet that fits my sink's decor. This faucet does, and it looks pretty good. However, there are a few things that have dissatisfied me.Things i'm dissatisfied about:The price is high for the quality. I got the brushed steel finish so it would match my decor. But it's significantly more expensive than other finishes. Overall, the faucet quality is decent, but it doesn't really seem that sturdy.The 3-hole cover plate is not high quality. The underside is just plastic, and it does not seal out water. It will almost certainly collect gunk and mold over time.The drain assembly quality is quite low, is mostly plastic, and doesn't even look as nice as my previous (also low-quality) drain assembly. Additionally, it's overflow-only, which wasn't in the description. I don't have an overflow in my sink basin, so this means i have to purchase a separate drain assembly.Aside from the general quality and looks of the drain assembly, the features of the drain assembly are poor as well. Instead of being able to rotate the stopper for removal and cleaning, the hole for the rod is fixed. The instructions say that, for easy cleaning, you can rotate the stopper 90 degrees _on installation_, meaning that it's never locked in place at all, and you would need to push the stopper plate down in order to create a seal. This is a bad design.Perhaps this isn't fair, but the drain assembly requires a 1.5" wrench. Standard adjustable wrenches don't go that wide; you need to have a wide mouth wrench or a plumber's wrench. Note, other drain assemblies that i've installed did not require this.Removing the aerator requires a special removal tool. The faucet comes with one, but it's plastic, and even using it once warped it somewhat. I'd used other sinks where the aerator could be removed with a standard adjustable wrench, and i much prefer that design.For a bathroom faucet on the expensive side, this unit came with no extras at all. No PTFE tape (though it is required for installation). No silicone sealant (though it recommends using some). No adapters to commonly used 1/2" supply spigots (it comes only with 3/8" compression connectors).Overall, the faucet seems nice, and i'd be happy with it if it were half the price, cut fewer corners, and did not come with a drain assembly at all. The drain assembly itself is a 1-star item, and Kraus should be ashamed about including it.

The faucet itself is very nice, feels sturdy and fully brass construction seemingly (though of course some internals are plastic). The escutcheon plate is metal too, just the gasket plate under it is plastic. For this reason, it is a great value.The drain is pretty cheap, and the materials for the stopper assembly don't give me much confidence, they went cheap here to keep the price down.The two water lines are also very cheap, and of note the included washers / o-rings used to seal them to the valve under the sink are HORRIBLE. I kept getting leaks, no matter how careful I was (my father, a plumber, also had trouble). Customer service was responsive enough to send out replacement washer relatively quickly, but the problem wasn't the specific ones I had, but that the dimensions of their washer don't fit properly.I ended up spending another $10 with shipping to get better o-rings from McMaster (# 9452K172) which fixed the entire problem.Overall a frustrating 2 weeks of playing around with water lines and if it weren't for that problem it would be 5 stars.

I can't comment on ease of installation as I had it professionally installed.After I unpacked the unit I was impressed at how heavy it was, it seemed to be extremely robust in construction.After installation, the faucet had an easy feel to its operation the temp regulation was fine and the unit wiped clean of water spots with little effort.All told, I'm very pleased with this faucet, I feel it's a great value for the money. I would purchase this brand again and I also would recommend this brand.