Power Pet Electronic Pet Door - Medium - PX-1

Door works great had problems with FedEx delivery it contacted the seller and they responded in minutes and called FedEx and got it all sorted out then just about a year of using it it stopped working with the collar messaged the seller and again with in minutes replied told me how to test it and fixed it under warranty absolutely the best customer service I’ve ever had with a product.

This door is perfect. I have one older dog and a younger dog. It gives my older dog plenty of time to go through it before it shuts. It never malfunctions or has shut on my dogs or even my cat if she follows my dog in or out. I went out of town and I had no worries about if they could get in or out when they needed. I just had someone come feed them once a day. If you board your dogs this door will save you money over time. Also I don't have to get up every few minutes to let the dogs out either. I love this door!

Relatively easy to install. I had a handyman to put it in, but he made it look easy🙂. Did need a 2x4 to build a frame for it.The collar is smaller and sleeker than I thought from the picture.Top of the line fancy stuff with this dog door. It has easy to access levels of sensitivity for the inside and outside. So it can be programmed for how close to the door you want the dog to have to be before it opens. We are working the sensitivity down as they get used to it.The best thing about this door is that it is airtight, or much more so than the usual floppy door with magnet. I've lost heat and cold air for years with the usual floppy dog door.This dog door has two actual doors, that slide up. You would have to buy a lithium battery for back up if you wanted to. I would have a pro put it in, but that's me.

Not a wise investment. Bought this door about 9 months ago. Install instructions were quite clear and we'll written. Door worked for about 7 months. Now the motorized door that goes up and down when my dog nears stays up. I have cycled the power and when restoring the power, the door does go down and stays down. At least until my dog nears to go outside again. The door opens and stays open until I cycle the power again. It does this every time my dog opens the door - it will not close by itself until I cycle the power off then back on. I have a battery backup on the door so I know the issue is not power related. I have sent email to the company but no reply. I'm removing and will be replacing with the old fashioned type. At least that one will stay closed. Not worth the steep investment IMO.

I love this door, the dogs and cat feel like they have super powers. The only thing I would suggest is know your pets height and how tall they will get. We upgraded from the old school flap with the idea of getting a bit taller of a door. Ours is under a windowsill so we couldn't go higher because of the panel. So far it's still great. The remote collars do need to be programmed before you put them on your pets so distance can be set. The only other thing I would not pick is the black dangly power cord. My pup knows it's there and wants to eat it. I'll cover it with cord covers. All in all,I Love it, thanks

Thank You. 👍

This worked great for three years. Then the door would go down, but come right back up. Customer services suggested a bad circuit board, so I replaced that. It worked fine for three days and then the problem repeated. Now I have to buy a whole new unit.Consider your annual costs to be $150.Not many options on the market.

I have had the PX-1 Pet door since March 2022. We didn't have a nearby plug in so I bought the batteries and charger. I absolutely love this thing! My dogs learned how to use it within moments. With the batteries I never need to worry about a power outage. My yard is fenced in chain link, and my dogs go in and out whenever they want to. My wife and I have learned to constantly look at the flashing lights as we pass the door to detect when a battery is low. The door will continue to work just fine when the battery low light is flashing. We simply swap out the low battery for a recharged one. Recently I bought some fresh batteries from another supplier for way cheaper than Hi-Techs. That is my only complaint about the whole system is the batteries on the collar needing to come from the manufacturer. I did invest in the MS-5 transmitters because they are weather resistant and testable with a button. The batteries seem to last 4-5 months. I just buy a bunch of them at a time so I have one to swap out. I would definitely repurchase this door. When this one wears out and the user replaceable parts don't make it work I'm buying a new one of the same type. I've heard nothing but bad things about the newer Wi-Fi versions of this door, so I'll stick with what I know works.