Sennheiser Presence Grey UC (508342) - Dual Connectivity, Single-Sided Bluetooth Headset for Mobile Device & Softphone/PC Connection, with Carrying Case and USB Dongle (Black)

I've had this Bluetooth for about a month now. If possible, I would have given it 4.5 stars, but my slight mark down is due to fitting, not function of the device.So far, I have only used my device on my work and personal iPhones. As of yet I've not used it with a computer.First my minor dislike:I have tried using it with and without the over the earpiece. For the first week it would not stay in my ear regardless of which size fitting I used without the over the earpiece, I tried all three of the in-ear cannel sizes. In the end I am using the large size, and over time it seems to be forming to fit my ear and stay in relatively well without the over the earpiece. I tried it with the fourth ear cannel fitting that is flat, while comfortable, it does require the over the earpiece; I have a slight hearing challenge and I found the flat piece allowed to much outside noise in for me.The good and excellent:As the large size ear cannel fitting has formed to fit me, I have found the sound quality to be extremely good. I have used it in my office, auto, and outside. Feedback from people on the other end of calls have said they could hear me very well and clearly; on a particularly breezy day the person on the other end of a call said they could hear me much clearer with the device than without it. My end is always clear and precise. It easily paired with both of the iPhones I use, and a press of the main button will activate Siri, it does get a little confused when connected to both phones at the same time as to which phone I want to activate Siri on but preforms flawlessly when connected to only one phone at a time. When connected to both phones at the same time I have not had any issues accepting calls from either phone; as of, yet I've not had a call on one phone and a call come in on the other to see how it handles that situation.I have listened to a little music; it has a great sound. But to be fair this device is for calls first and music and media second. The battery life has been exceptional! The hardware of the device is pretty basic, a main button that handles calls, etc., and a volume up and a volume down button. It does not seem to have updateable firmware. While it seems "basic" compared to earbuds, it actually is quite sophisticated; noise cancellation, wind blocking, etc. are automatically adjusted for with no input from the user.In conclusion - if you plan to use this device primarily for calls, I highly recommend it. If your primary use is for music, streaming video, etc., you may want to consider earbuds (it works great for Microsoft Teams calls from my iPhone). So far, I've not found any device, including high end ear buds that can compete with the microphone of this device for calls.

I got my first Sennheiser Presence in 2019, after having freelanced for only 2 years at the time. Business was good then, I had tons of prospect calls a day and something like this was a MUST. I became obsessed with this thing. (Still am, lol) My original model lasted me from July 2019 to Aug 2024. I had to buy this new one once I accepted the fact that, there was no reviving my old one. I could still hear stuff but the microphone stopped working, which really sucked, so that made them only half as useful haha. But having it last me for 5+ years is pretty wild, if you ask me. That comes out to be... $25/year for the best headset ever. WOW.In any case, the new grey one is nice. I like that the ear piece has a soft piece of leather, that's a nice, new added touch. The old ear piece would get a bit painful, after having worn it consistently for HOURS at a time (3+ hrs). Hopefully this improvement will help to avoid that.I don't know how I feel about the new carrying case yet. It looks a bit more sleek, and I suppose it's not nearly as heavy (tbh, it's light AF in comparison, lol). The old one was a brick in comparison to the new one so this is probably a good change. However, I feel like the old one fit in my purse much better BUT it was definitely a brick in terms of weight—it didn't stop me from using it though. I liked how it had a molded space for both the headset as well as the dongle. The cable never fit in the molded space they designated for it though so, I don't blame them for wanting to experiment. The old def looked a lot more sophisticated than the new one. I think if the new one wasn't so wide, and if it more closely resembled the rectangular shape of the old one (the new one is a square), that would be better, since this'll now take up more space in my purse, space that I don't have.I got a little frustrated with the setup (connecting it to my phone, as well as the dongle) but with a quick google search, I was reminded how to put the device in pairing mode and I got it working beautifully.I can't say enough good things about this. The noise cancellation is fantastic, better than the plantronics headsets I’ve seen people use in office settings, and I want to use this thing for everything. I can't even have a long conversation on the phone comfortably without using this! I hate speaker, I feel like it's rude and I hate to think someone might hear that irritating echo, why put someone through misery. And for business, it's great. It's great for zoom calls, great for screen recording videos, just freaking awesome in just about every way.The usefulness of this thing will prove itself to you within a matter of DAYS. I would never want to use anything else. Plus, it's sleek and nice. Apple ear pods look just so lame IMO. Who needs 2 ear pieces? It makes men look like they're wearing earrings. This is simpler and it’s clear what it was designed to do plus it blends in better; it’s not as noticeable and isn’t that really part of the point? These things aren’t meant to be fashion statements and I think it’s a plus that this headset doesn’t draw unnecessary attention.

I really wanted to love this headset but it was just too uncomfortable for long periods in my ear.Pro:-EXCELLENT noise canceling-Great mic quality-Turns on and pairs very fast to Google Pixel 4a 5g-Audio quality is very warm sounding (maybe a hair too much but will list as a pro)Con:-Uncomfortable - all our ears are different, may not be the case for you. Just puts a lot of pressure in the areas that make contact inside my ear even with the smallest adapters.-On device buttons are hard to press which result in putting extra pressure against your ear which was already uncomfortable to begin with-The voice prompt ended up being very annoying over time. Sounds like a snobby woman updating me over every action. Drags word pronunciation. Ex: "Power Onnnn" "Talk Tiiimmme"-On/Off Slide feature is easy to accidentally slide off. Since the on device buttons are so hard to actuate, can accidentally slide off when trying to use on device buttons.Final Thoughts:The noise cancelling and mic quality is so good it is worth a shot. The button firmness can be an issue but easy enough to deal with. Ultimately went with the Poly/Plantronics V5200 for comfort. Mic and sound quality is only a hair behind this unit but well worth the tradeoff since I leave mine in my ear for business use as well as podcast.