Can we order these custom engraved?

Thank you for your questions, we are sorry that we don't have a custom engraved service.

Is the pen metal? Will it stick to a magnet?

Hi, thanks for your question. Our ballpoint pen is metal, its body is stainless steel, and part of it will stick to the magnet. If you still have any questions, please feel free to contact us via Amazon.

will Schmidt safety ceramic roller 888 (F?M) work as a refill?

Hello, thanks for your question. If you need to buy refills, our store sells matching refills, you can refer to this link: https://www.amazon.com/dp/B081QZ6379?ref=myi_title_dp .If you still have any questions, please feel free to contact us.

Why won’t my Top go back on?

Dear customer, thank you for your question. I'm really sorry for the inconvenience. We have inspected and tested the product as much as possible, but in the case of a batch shipment, we cannot control a product that is completely free of defects. And we can only minimize the possibility of defects. At the same time, our design team is also constantly improving the problems in the sales process of our products. We apologize for this and hope to get your forgiveness. You can contact us through the Amazon purchase order number, we are willing to give you a new replacement.

Brand	BEILUNER
Model Number	BL-000
Color	multicolor (black / gold)
Pencil Lead Degree (Hardness)	HB
Material Type	Wax Stainless Steel Cedar Wood Metal
Point Type	Fine
Line Size	0.5 Millimeters
Ink Color	Black
Included Components	Black Metal Ballpoint Pen, BEILUNER Gift Box, 0.5mm Refill
Product Dimensions	16 x 0.9 x 0.9 cm; 32.6 g
Shredded Shape	Professional Executive

BEILUNER Ballpoint Pen Beautiful Black Chrome Metal Pen with Golden Trim Best Ballpoint Pen Gift Set for Men & Women Professional Executive Office Nice Pen Gift Box 0.5mm Black with Extra Refill

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