Why can't my network port and video port work?

(1) You need to download and install the DisplayLink driver before use.

How do I install the DisplayLink driver?

After the product is connected, a hard disk containing the driver download path will be generated, so that you can update the driver to the latest version at any time. This will not take up any memory on your PC and has no security risks.

How can I set the display mode, display order, and display rotation angle?

For macOS, you can check the "MacOS Operation Guide" video of the product page or check the "User Manual" to know how to set.

Dose it support dual monitors 144Hz?

Yes, the HDMI and DP ports support 4K@60Hz, 2K@120Hz, and 1080P@144Hz at the same time. You can get dual monitors 144Hz at 1080P resolution. If it can't reach, please check the display settings to see if the refresh rate can be increased.

Does the docking station come with a power adapter?

No, it doesn't come with a power adapter. You can use your original power adapter or purchase a charger separately. High power consumption devices require additional power supply.

Brand	UGREEN
Manufacturer	UGREEN, Ugreen Group Limited
Model	90912
Product Dimensions	16.6 x 8 x 2.3 cm; 510 g
Item model number	90912
Operating System	Windows
Hardware Platform	PC
Hardware Interface	USB 3.2 Gen 2
Compatible Devices	Laptops
Special Features	Fast Charging
Mounting Hardware	1x 9 in 1 USB C Docking Station
Number of items	1
Wattage	100 Watts
Batteries Included	No
Batteries Required	No
Data Transfer Rate	10 Gigabits Per Second
Number of Ports	9
Total USB ports	4
Connector Type	USB
Material	aluminium
Does it contain liquid?	No
Manufacturer	Ugreen Group Limited
Country of Origin	China
Item Weight	510 g

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