Sauder Palladia Book Shelf, Bookshelf with Storage, Library Bookcase with Doors and Adjustable Shelves, in Glacier Oak Finish

Bookcase came with a damaged door. Contacted customer service and gave part number and sent photo of the problem. A new door was shipped right away. The bookcase is really nice and I like the color and design. Other than the original issue, it’s well made.

This is a great product! I was so impressed with the packaging. Lots of styrofoam cradled the parts, hard cardboard corners were on the outside of the box to protect the edges, and the whole thing was wrapped in plastic. Some reviewers said they received damaged boards, but mine came in perfect condition. All of the wooden parts are well-made and heavy! The instructions were easy to follow with written instructions as well as picture diagrams to follow. The whole cabinet took me about 3-4 hours to put together. All the pre-drilled holes lined up with their corresponding connectors/screws and it did not take much maneuvering to get things to fit correctly. Quite a few people complained about having to nail on the back. Still, if you take your time and ensure your cabinet is squared up, it is easy to do, as the nail holes are ~ 3" apart all around the edges and across the middle, improving the structural integrity.The only difficulty I had was installing the cabinet doors. The instructions say to install the hinges on the two doors first, then install them in the cabinet, but I struggled to get them lined up. If I were to give any advice it would be to install the hinges in the cabinet first then attach your doors to the hinges. Other than that I had no issues. thank you Sauder for crafting such a beautiful piece of furniture! It fits perfectly in my little cubby and looks like it's part of the house! Just a side note, I am 60, if I can put this together, so can you!.

I recently purchased six pieces of the Palladia collection including the L desk, hutch, three bookcases, and the nightstand. I got the bookcases and nightstand through Amazon, but the desk/hutch straight from Sauder's warehouse. Of the six pieces I purchased, only one bookcase arrived in assembly quality. All of the other pieces arrived with broken or damaged pieces that prevented assembly upon delivery. Chances are very high both UPS and FedEx are to blame for the problems as most of the pieces arrived on either carriers truck with a single driver who proceeded to bang the boxes around as they were too heavy for one person to comfortably lift (though I offered to help once they rang the doorbell but by then they usually had one piece in hand).For all of the pieces except the desk, Sauder was very quick to address my concerns and ship replacement parts 2-3 days business class. I'm less impressed with the method for handling the damaged desk pieces as shipping is via truck and requires 7-10 days. As a military contractor, I'm often sent out for weeks at a time and Sauder was unable to speed up delivery before my next scheduled deployment which means the pieces will sit in my house for weeks before I am back home and able to assemble the desk. The amount of furniture parts strewn about my dining room while impressive, does not make my wife a very happy camper.As previous reviews said, unpacking and assembling the furniture will make a mess. Inside the cartons they still use styrofoam to protect some of the parts and you will have little white specs of it all over your floor while assembling these pieces. While the parts are well packed and Sauder includes bumpers on each carton in an effort to reduce damage from shipping, it didn't really help me on my purchases. Given the issues I experiences, I'd warn the reader to inspect the parts as soon as they come in and file a claim for the damaged pieces. Don't expect to put your furniture together for at least a week after you received the first shipment as you won't get weekend delivery on the replacement parts.So now that I got the ugly stuff out of the way, I'm sure you can tell I'm very unimpressed with the delivery of this furniture. However once I got the one good bookcase together, I can tell you the piece is beautiful and does not look like cheap MDF or particle board that most people are used to assembling. The detail of the molding is impressive and assembly for me was relatively easy (most parts are labelled, some of the smaller moldings and spacers are not). Instructions are written well and the pictures assist greatly when identifying the smaller unlabeled parts.Overall the look of the final product is beautiful and trying to purchase a similar set in real wood would easily cost over $5,000 for all of the pieces I purchased. I'm hoping that once I get all of the pieces assembled, the pain of dealing with the issues during shipping will fade away when I look at my completed home-office. I was going to give this a 3-star review given all of the issues I experienced, but the look of the final product alone warrants the 4 stars. Just be prepared that as the buyer, you will be put through quite an ordeal before you too can enjoy the final products from the Palladia collection.

This is the third Sauder Palladia item we purchased. Also bought two libraries (bookcases) and the L-shaped desk.1st, shipping. The two libraries shipped via UPS, the desk (in two boxes) via FedEx, and this hutch via ABF. All were packed the same: in a large cardboard box, with edge reinforcements, and wrapped in heavy plastic which was glued to the box. Only the hutch arrived with no shipping damage. My guess shipping ABF had less handling during shipping, less handoffs at various points. The UPS boxes were damaged in the corners, gouged and the edge reinforcements and plastic was loose on one box. Each box had a broken part which required replacement. The two desk boxes by FedEx had some damage but no broken parts though one box had a minimal gouge which marked the desk top which we can live with.2nd, assembly instructions. Instruction books well thought out. Some parts had stickers, some were marked on edges, and others with nothing. The instructions however has very good images which one can compare against the parts to find the parts. For the desk this was important as it has what seemed to be 100s of parts. Images showed holes on each part and described finish sides which helps identify the part and helps orientate the part for assembly.3rd, recommendation.3a. After unpacking the box(es), identify any broken parts and get on the Sauder.com website to order free replacement parts. If part cannot be easily replaced after assembly, will have to wait until replacement arrives. My parts took about 4 to 5 days.3b. Take the plastic bag with all the screws, empty it, and separate the various pieces into piles. Compare against the parts list; I didn't have any shortages, had a few extra. Helps during assembly to pull from a separated pile rather than a mixed pile. Especially since some screws are similar. Pay attention to black, brown and silver descriptors for parts.3c. Make a large area to assemble. I did on carpeted area which helps cushion and prevent scratches; also easier on knees. Helps in laying out the parts, allows turning unit over which you will have to do to nail on back. Caution on moving unit during assembly as it is only held together with screws and clips and it is not real wood; while not fragile like glass, cannot take too much flexing or twisting or racking until finished.4th, Quality. Yes it is an engineered wood product with no real wood; unless one considers wood chips as real wood. Made of glued sawdust and chips; some medium density and some high density such as desk tops and moldings. Backing is high density paper product; for the libraries, came folded and when installed the crease does visually distract. In my opinion, better quality than Ikea furniture. Yes we would have preferred real wood bookcases, desk and hutch however we also would not have liked the price. At this time, I think the quality and value match the price. Quality is very good, it is well engineered, finish from the factory is very good and price is fair. Shipping is the weak link in finish quality.

Quality