Kensington VeriMark Gen1 USB-A Fingerprint Key Reader - Windows Hello, Anti-Spoofing (K67977WW)

Easy troubleshooting:1. This is a security hardware device. It must have direct access to your motherboard. Most laptops have a USB directly attached to the motherboard and do not run through a hub. But the USB ports on the FRONT of your desktop are not attached directly to your motherboard! It's a hub! Therefore this device will not work as it detects the hub as a possible MIM (man in middle attack) and will correctly refuse to work.FIX: Buy a USB cable, run it to the back of the desktop PC and plug the finger reader into the other end, bit of tape to hold it to your table and reboot. Open the "hello" section and add it as you need it.Driver problems: Win11 had problems with this reader. But if you look at the dates on the reviews they are old, years old. It's fixed for 99% of users now and requires nothing more than a reboot.WORST CASE SCENARIO: Driver won't load? Manufacturer website has it all covered. Easy even for non techs.Failed Reads: Usually just moist fingers or read needs cleaning. Glasses cleaning cloths are the best. Do not use cleaning supplies or it may not work again.Hope this helps. I thoughly recommend it! It's got more to offer if you need it and I have not one problem to report.

Works reliably. I have programmed 2 fingers on each hand and detects them easily and with no sensitivity to the direction I place it (normal use). I like the indication light that shows when it is ready to read. Works great, no lag, no issues at all.

The Kensington VeriMark Gen1 USB-A Fingerprint Key Reader has completely exceeded my expectations! Its seamless integration with Windows Hello made setup a breeze, and I love how quick and accurate the fingerprint recognition is. The anti-spoofing technology adds a layer of security that gives me peace of mind when logging into sensitive accounts. It’s compact and unobtrusive, making it perfect for my work laptop and personal use. The build quality feels sturdy, and the performance is reliable—it’s never failed to recognize my fingerprint. Overall, this is an outstanding product that simplifies my daily tasks while keeping my data secure. It is highly recommended for anyone who values security and convenience!

So I bought this device when I had a windows 10 device. They worked well, no issues. Now on Windows 11, can't get the device to start. I then went to their support pages, found a message (that is still up as of 1/1/2022...) "We are currently testing our software compatibility with Windows 11. Please check back for updates."So I waited a couple months to see if they had worked it out... nothing. So I opened a ticket on 12/17. Got a surprisingly quick reply that indicated the device works on Windows 11 and to follow the manual device installation. Well that didn't work. So I wrote back indicating after several tries, still wouldn't work. They replied again quickly on 12/20/21:"We regret for the inconvenience with Verimark Fingerprint key on Windows 11. We would like to inform you that we will escalate this issue to appropriate department and once we got an update we will get back to you.We appreciate your time and patience."Now on 12/31, I get another update:" We have not heard from you concerning your request for support in the last 14 days since we sent you a response. Consequently, we have changed the status of your request to SOLVED." - with further instructions to re-open the ticket...And of course the "we are testing message" is still on their site as mentioned above.Given built-in finger print readers work with Windows 11, this seems to be a ridiculous scenario with Kensington. But if true, avoid Kensington Verimark Fingerprint reader until they get their driver figured out. If in fact you have it working on Windows 11, feel free to let me know... I like pins as much as the next guy, but as always I prefer to give me windows machines the finger! :)