why is the Amazon price nearly double that of other retailers?

Call your local Starbucks store(s). Starbucks is an authorized retailer of Ember mugs. I saw the prices on Amazon and the later shipping time on the Ember website, called my local Starbucks and had them put one aside for me to purchase at the regular $79.99 price. Chances are, that's what the Amazon sellers are doing too - so get yours quick!

Can the mug be used without the saucer or is the saucer part of the heating system?

The mug may be used for a few hours without the saucer. The saucer is the charging device. Thanks for asking! :)

Can this product be used without a smartphone and app?

YES. The mug can be used perfectly fine without a smartphone or app. It is set to 130 degrees by default (not 135), which is a nice, toasty temperature. The only things you can't do without the app is customize the temperature or change one of the LED colors; totally not a big deal.

Will the charger accept 220v?

Thank you for reaching out. The Ember charger can accept anything between 100V AC and 240V AC so with the appropriate adapter it can be used in countries with 220V AC. :)

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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Ember セラミック製温調マグカップ One Size ブラック

Product ID: 729332740

Details

Brand
Ember
Color
black
Special Feature
Heat Resistant
Style
mug
Theme
Ceramic

☕Premium ceramic build

📱Smartphone app connectivity

🔥Precision temperature control

4062 DH

Duties & taxes included

In stock

Sold byAmazon MoroccoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Morocco.

Secure transaction

Description

🔥 Sip Smarter, Stay Hot, Look Sharp!

SMARTPHONE SYNC - Control and customize your mug’s temperature effortlessly via the Ember app.
STAY PERFECTLY WARM - Maintains your ideal drink temperature for hours, so every sip is just right.
SLEEK CERAMIC DESIGN - Elegant black ceramic mug that blends style with durability for your desk or home.
HEAT RESISTANT SAFE - Crafted to resist heat, ensuring comfort and safety with every use.
BATTERY FREE OPERATION - No need to worry about batteries—just charge and enjoy uninterrupted warmth.

The Ember Ceramic Thermostatic Mug is a sleek, black ceramic mug featuring intelligent temperature control technology. It connects seamlessly to your smartphone app, allowing you to set and maintain your preferred drink temperature for hours. Heat resistant and battery-free, this mug combines style, convenience, and cutting-edge smart features to elevate your coffee or tea experience.

Specifications

Model Number	CM171000US
Package Dimensions	16 x 15.8 x 15.4 cm
Color	black
Special Features	Heat Resistant
Lithium Battery Packaging	Batteries contained in equipment
Package Weight	1.23 Kilograms
Batteries Required	No
Batteries Included	No
Brand Name	Ember

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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4062 DH

Duties & taxes included

In stock

Sold byAmazon MoroccoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Morocco.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

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