Apple iPhone 15 Pro Max, 256GB, White Titanium for Cricket Wireless (Renewed Premium)

iPhone turned out greater than expected! Was like new, looks new, and battery health was at 99%! There was some minor scuffs on the screen but they were VERY small, on the edge of the screen (nothing on the middle/main screen), and won't see them once you apply a screen protector on it (which I'm sure 99% of us do with all of our phones). Overall, definitely worth it and love the "new" phone! Definitely recommend going with Amazon Premium refurbished with its 1 year guarantee where if anything goes wrong with it, just return it within that 1 year window to get a refund or replacement; definitely generous compared to other refurbished stores. However, it is a refurbished store through Amazon (or sometimes a 3rd party) so you are subjected to either getting a really good product or a not-so premium product as expected, but again you have a 1 year window to return it for a refund or exchange if you are not satisfied.

Phone came in perfect condition! No issues no scratches, dings, nothing. Wanted to upgrade to a new phone from my iPhone 8 Plus but couldn’t afford a brand new 16 pro max but wanted all its features. So buying this one I saved a lot of money and got a really great phone with most of the same features.My only complaint would be the camera!! But that’s an Apple issue and not Amazons. The camera will not stay focused. It takes it some time before it will focus and then it will revert right when you snap the pic. 😖😫

Updated: since writing the below review, I have received my second 15 pro max renewed premium, set it up, and handled the refund from the first one. Amazon customer support also offered me a generous discount on the new phone for all the hassle (which I somewhat needed to initiate asking for, I doubt they would have offered that to begin with). If I had to do it all over again - I would have still gone this route since apple refurbished hasn’t released this model yet, but moving forward- I will probably order straight from apple refurbished next time or just get a new iPhone. When factoring the discount I got on this one that’s one year old, I paid about 2/3 the cost for this compared to the latest model, so I can’t complain. All that said, in general I am one who much more values my time and ease over saving a quick bucks. Especially if that quick buck saved costs me HOURS of my life in hassle. If you’re like me in that sense - proceed with caution. I trust Amazon will help make it right if you don’t get a great phone as expected, but even if that’s the case, you’re probably in for quite the hoops to jump through in order to make that happen.Here’s my original, unedited review:I ordered the iPhone 15 Pro Max refurbished and it arrived last night. After spending a good 3+ hours setting it up, I realized the lens for the main camera was broken. From the outside, you can’t see any issue. It wasn’t until I opened up the camera app that I actually saw it didn’t work.“Renewed Premium” carries a certain standard with it, and this certainly does not meet that in the slightest. On top of that, upon calling customer support, I was told that I would not be able to do anything unless I deactivated the phone and remove my Apple ID from it. Wouldn’t have been the end of the world if I needed to go back to my other phone for a bit, however, in order to set up this phone with the eSIM, deactivated my previous SIM card. Upon explaining all of that to customer support, I was told there was nothing they could do unless I deactivated this phone (leaving me without a phone until they received this and shipped me a new one)I was then told to call Apple to see what they can do, when honestly, this is their mistake. Either way, I called apple and it was going to be another set of hoops to jump through with scheduling appointments and all that. Plus since I didn’t have apple care, if they needed to repair the camera, I would still be without a phone. So even if Apple was able to help fix this, the issue of me not having a phone would still be there. Had I broken this camera myself - I would certainly except those terms given there’s not much else I could do. However, this was given to me in this condition and for Amazon to leave me with the responsibility of fixing their mistake due to carelessness in inspection and quality control is absurd.So whether I like it or not, I am now STUCK with the responsibility of cleaning this up since my account is connected to this phone now. What at one point could have been a great gift to myself has turned into the biggest hassle I’ve experienced buying/returning anything, probably ever.I’m going to give this one more shot as I’ve now ordered another iPhone from them to be delivered shortly, however, it’s also required me to spend another ~$1000 in having that iPhone sent prior to me getting my refund. This is absolutely ridiculous and unacceptable. Even if this next phone is perfect, I’m likely never going to order from the Amazon refurbished store again. I’ll either go straight to Apple refurbished, or brand new, for any of my future phone/laptop/device purchases.On top of all this hassle, I’ll certainly have to spend another few hours setting up my replacement phone once it arrives.All the time I’ve invested into this so far has NOT been even close worth the “nice discount” on a premium refurbished phone that should have arrived without issue to begin with.Amazon - take note. Change your policies. Making this the customer’s mess to clean up is not acceptable.Potential buyers - BEWARE of the risks.I’ll plan to update this review if anything changes. But like I said, even if the next phone I ordered is perfect, I still give this a 1-star review for all the hassle and lack of responsibility the company took to resolve this.P.s. i’ll also add that I am a quite understanding and peaceful person. The person I spoke with from customer support was doing his absolute best to help me, but this was clearly a bigger issue than he had the power to solve. I requested to have this escalated to upper management and was told the same thing. Whoever is the one making decisions about what can and can’t be done needs to hear about this.

The media could not be loaded. Writing this review just after receiving the phone! I can confirm it is in perfect mint condition! No scratches and the screen is looking new! It came at 0% battery as you see in the picture. This made me think that the battery might be at least at 90%! To my surprise, the battery health is at 100% with only 145 cycles!! This delivers a premium quality! I have not used it much yet, but so far I am happy with my purchase! I recommend this one 100% for those looking to buy a renewed phone that seems as new! The only thing I didn't like is the cheap quality cable that came with it! I'm not going to use of course but I would have appreciated a better quality at this price point.

The phone arrived in amazing condition. Not a single scratch or visible dent. It honestly looks just like a brand-new product. I really think it’s a great deal for the price—definitely recommended. Physically, it’s in excellent shape.As for the battery, it came with 230 charge cycles and a battery health of 94%. It was delivered in an Amazon Renewed box, not the original one, and of course with a non-original cable.I’ve had the phone for three months now, and it’s been absolutely outstanding. No issues at all—super fast. You’re basically getting top-notch tech for half the launch price.The key thing is to make sure you check who the seller is.

The media could not be loaded. The phone is great overall. Battery condition is great. Over 90%. The only thing is that the speaker is busted. Will definitely go to Apple to get it fixed but the was really the only issue. It’s definitely a risk to take buying refurbished phone considering I panicked and bought a second phone back to back after the 1st one over heated and abruptly wouldn’t turn back on

Phone is in perfect condition with 100% battery life. Basically brand new!

Feels brand new, battery health is at 100%, no sign of scratches and everything works really well