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Q: I just bought the scale and paired it with my phone. It has my data, why won't it display body fat and other measurements besides weight?

I did all the same stuff, installed the App, followed the directions in the video, stepped up with dry bare feet and stood on the scale until the display flashed 3 times. When everything works there is a small animation that moved from left to right across the display. Often the display flashes 3 times and I get the message that only the weight was captured. I tried troubleshooting the connection but that didn't help. I reset the scale by removing the batteries, that didn't help. Sometimes it works fine but more often it only captures my weight. Its very disappointing.

Q: How in the world would this scale be able to tell you an accurate BMI?

BMI is nothing more than a height to weight ratio. A bodybuilder who is 6 feet tall, weighs 250 lb, and has a 4% body fat would still fall into the obese category. Body fat percentage is a better individual indicator of body composition. BMI (body mass index) is an effective tool for large population evaluations. The bodybuilder example is rare. 99% of people falling into the obese or overweight categories would also have high body fat percentages.

Q: How do you get bluetooth to turn on on the scale itself? The bluetooth symbol is not showing.

Depends on whether you have android or IOS software. Both location and Bluetooth need to be turned on for Android 6.0 and later. Download the VeSyncFit app, you should see a plus symbol in the top right corner, press this and then step on the scale with bare feet. Add the device name that appears, keep standing on the scale for 5-10 seconds. Pairing is successful when your final weight appears on the VeSyncFit app. Wait for the zeros to stop flashing before getting off the scale.

Q: How do you switch from lb to kg? Button on the back?

I bought this scale recently and cannot switch between kg and lbs

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Description

⚖️ Step Up Your Wellness Game with Smart Precision

SLEEK MODERN - Tempered glass surface with a minimalist black finish
INSTANT CLARITY - Bright LED display for quick, easy readings
READY OUT OF THE BOX - Includes batteries for immediate use—no delays
PRECISION MEETS POWER - Supports up to 400 lbs for all body types
SMART METRICS SMARTER YOU - Tracks body fat, muscle mass, and weight seamlessly

The Etekcity Smart Scale ESF-551 combines modern design with advanced biometric tracking, offering precise body weight, fat, and muscle mass measurements up to 400 pounds. Featuring a sleek black tempered glass surface and a bright LED display, it’s ready to use immediately with included batteries—perfect for health-conscious professionals aiming to stay ahead in their wellness journey.

Specifications

Brand	Etekcity
Colour	Black
Recommended Uses For Product	Humans
Special Feature	Body Fat, Bodyweight, Muscle Mass
Display Type	LED
Weight Limit	400 Pounds
Form Factor	Modern
Material	Glass
Item Weight	1.23 kg
Weigh Scale Type	Floor Scale
Manufacturer	Etekcity, Etekcity
Net Quantity	1 Count
UPC	810043374705
Global Trade Identification Number	00810043374705
Manufacturer	Etekcity
Model number	ESF-551
Number of Memory Sticks	1
Item Weight	1 kg 220 g
Product Dimensions	27.94 x 27.94 x 2.79 cm; 1.22 kg
Batteries	3 AAA batteries required. (included)
Item model number	ESF-551
Item Height	1.1 Inches
Item Width	11 Inches
Included Components	Batteries
Are batteries included?	Yes
Lithium battery energy content	300 Milliamp Hours (mAh)
Lithium Battery Packaging	Batteries contained in equipment

Have a Question? See What Others Asked

I just bought the scale and paired it with my phone. It has my data, why won't it display body fat and other measurements besides weight?

How in the world would this scale be able to tell you an accurate BMI?

How do you get bluetooth to turn on on the scale itself? The bluetooth symbol is not showing.

How do you switch from lb to kg? Button on the back?

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Best international shipping I've ever tried. Worth every penny!

3 days ago

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