No software, no user guide and no asseble instructions in the delivery. please send them asap. tnx

Hi USB flash is sent with the package. There is software and user guide.

How I can have technical support?

Yes. mail to joanie12316@126.com

Can I use Microsoft word to create a document and formatting?

No, you can not use Microsoft Word to operate the Robot plotter. You can use most vector based drawing programs, but they will need output reformatting to work. This machine was designed to use Inkscape Drawing program. It is freeware and does support most other formats for conversion. It does have a built in word program for writing .

What is your return policy?

Lifetime service guide. One year warranty. Return every part and send to specified address, full amount will be refunded.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -Assemble Needed

Product ID: 71100782

Details

Brand
iDrawHome
Color
A3 Working
Item Weight
5.4 Pounds
Material
Aluminum Steel
Product Dimensions
13.78"D x x

📐A3 13.78x13.78 inch XY working area

⚙️Hbot structure for precise plotting

🛠️Almost assembled, easy final setup

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7897 DH

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Sold byAmazon MoroccoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✍️ Elevate your ideas from concept to creation with precision and style!

LEAD FREE INTEGRATION - Eco-conscious design with improved power signal control for stable performance.
DIY ASSEMBLY PRO RESULTS - Engage your inner maker with a simple final assembly step and clear guide.
LIFETIME SOFTWARE SUPPORT - Stay future-ready with continuous updates and improvements.
PRECISION MEETS CREATIVITY - Draw and write with millimeter accuracy on a spacious A3 canvas.
VERSATILE TOOL FOR INNOVATORS - Perfect for students, educators, creators, and automation researchers pushing boundaries.

The iDraw1.0-16T A3 Pen Plotter is a semi-assembled handwriting and drawing robot kit featuring a spacious 13.78x13.78 inch XY working area with an Hbot structure for precise plotting. Designed for DIY enthusiasts and professionals alike, it offers lifetime software support, lead-free integrated circuitry, and improved power signal stability. Ideal for creative projects, research, and education, this plotter requires a simple final assembly and supports single-stroke handwriting input for unique, custom outputs.

Specifications

ASIN	B07FPL6R6F
Best Sellers Rank	#638,240 in Office Products ( See Top 100 in Office Products ) #103 in Wide Format & Plotter Printers
Customer Reviews	3.6 3.6 out of 5 stars (23)
Date First Available	July 19, 2018
Is Discontinued By Manufacturer	No
Item Weight	5.39 pounds
Item model number	ROB-045
Manufacturer	Robot House
Product Dimensions	13.78 x 13.78 x 6.69 inches

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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7897 DH

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In stock

Sold byAmazon MoroccoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Morocco.

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