eufy Smart Lock C34, Keyless Entry Door Lock, Compatible with Apple Home, Matter, Alexa, Google Home, Black

Just installed this and so far so good. I had a wyze lock and it would ALWAYS jam up. No matter how much I messed with it. And it would wine and squeel to close and kill the batteries in a few days this one fit perfect. Build quality is nice but much more plastic than the all metal wyze lock but for my use case it works very very well so far. Matter set up was also very easy. Eufy app select matter then go to whatever app you have for your smart come and connect. 30 second set up in Google home app for native use right in the app and with Gemini. For the price this is a hard simple but useful lock to beat

Fácil instalación, fácil integración con HomeKit, buenas funcionalidades, me encantó el diseño y tiene buenos materiales.

Initially had some issues with battery discharging faster than I expected but, geez, eufy have the greatest support I ever talked to. Issues were solved in no time.

I have been an Anker/Eufy fan for many years and have owned several of their products, but this has been my worst experience yet. I bought two of these locks, and while both installed easily and worked fine for about two weeks, they eventually went offline. I tried restarting my WiFi and removing and reinstalling the batteries, but neither lock would reconnect to WiFi. At this point, both locks were still connecting via Bluetooth. I then visited Anker’s support site, which directed me to completely reset the locks. Following their instructions, I reset one of the locks, which caused it to be completely removed from the Eufy app. When I attempted to set the lock back up in the app, it consistently failed at the WiFi setup step and could not be added back to the app. Since it is no longer set up, this lock cannot even be controlled via Bluetooth. Frustrated, I contacted support (which is only available via email). Over two weeks, I went back and forth explaining and re-explaining the issue. In the end, support said there was nothing they could do and advised me to use Bluetooth to control the locks. Because of the time wasted working with support, I am now outside the return window. As a result, I have one lock that is completely disconnected and cannot be controlled at all, and another that can only be controlled via Bluetooth when standing right next to it. Terrible experience!

After 4 months of use ...I have zero beef with this device. I'm still using the original batteries that I installed on day one. The app could be better but as far as manual usage of the fingerprint scanner and entering codes it works well. Unless it goes for bust in the next few months I'll give it five stars