PUPGSIS Gaming Audio Mixer, Audio Interface for PC/Podcast/Streaming, Sound Board with 3.5mm/XLR Mic Input, 48V Phantom Power, Voice Changer, Live Sound Card with DJ Mixer Effects/Bluetooth/4 Channel

Update: I did receive communication from PUPGSIS after a while and was offered a resolution of a refund. Because I liked the product originally, I offered to receive a replacement instead. They agreed and got a replacement out to me very quickly! They did not ask me to change my review but because of the response and very kind messages back and forth with them, I wanted to say that the customer service i received was great! They definitely seem like a company that wants to make sure that their customers are happy with the product. I can safely say that a recommendation for this is a big thumbs up. Fun and easy to use and good customer service. **This was my original review that has now been updated to show great customer service** When I received the mixer, it actually worked pretty good. Sound was good. Quality was good (for what it was). A couple months after some mild use, the microphone input is now barely working. Fuzzed out sound and low volume. I changed out the cable and mic to others to make sure it wasn't any of my other equipment. Those were all fine. I contacted the company a couple times over the last couple of weeks since it was out of the Amazon return window. No response at all. Not even a follow-up saying "we are unable to do anything". Just radio silence. It's too bad cause I did like it the few times it worked.

I have been really impressed with this gaming audio mixer and it has made a big difference in how I stream and record. Setting it up was straightforward and I appreciated how quickly I could start using it. The sound quality has been clear and consistent which makes my voice come through naturally. I really enjoy the voice-changing modes because they add a fun twist during streams and keep my audience entertained. The soundpads are easy to use and let me add effects at the perfect moment. Having reverb options has helped me adjust my sound depending on the mood I want to create. I like how each channel has its own control so I never feel like I am losing track of my audio levels. The instant mute button has saved me from a few awkward moments during live sessions. Real-time monitoring makes it easier to catch small issues before they become distracting. I also appreciate that I can switch off microphone monitoring when I want to focus on the game. This has especially helped me when trying to listen for in-game sounds or team communication. The mixer feels solid and reliable which gives me confidence during longer streams. I also like that it works with multiple platforms without extra steps or complicated setups. It has allowed me to connect with friends and viewers on different apps without a problem. Overall this audio mixer has become an essential part of my setup and I feel like it gives me both professional quality and creative flexibility.

Good for a beginner; if you have a cheap $30 XLR mic, it will be great. I messed around with all the settings and buttons. Sliders and mute work exactly how you expect them to. The only issue is the slider has a white line that does not line up with 100/0; they stop on the 3 line from the bottom and the 4 line from the top. LED: bunch of colors and hold for off BT (Bluetooth): It's Bluetooth, nothing else here. 48V and Pad did nothing for my setup, so I have no info for them. Custom A, B, C, D: These are great; you can just program a catchphrase into them or set a funny sound. Electronic: Kinda okay, it works like autotune, but I couldn't see an actual use for them since your voice has an electronic sound to them, so if you want to sound like T-Pain, go for it. Change voice: just pitch changes, noting special. Ducking did nothing for me, or I couldn't tell what it was doing. Loopback: Since I didn't have a headset plugged directly in, it was not usable. Reverb: cool, echoey sound, not overbearing, kind of cool. I have a $200 mic; this did nothing for it. The software that came with it is better than this. If anything, the quality was lower. Like I said, this is good for a beginner. I have a friend that wants to get started doing YouTube videos, so I'm going to gift her this device and an older mic that I think would be great for her to get started with.

Disclaimer: My rating system: EVERYTHING starts at a 5, and goes from there. I thoroughly read the descriptions and if I don't like the description, I simply don't order the item. If the product shows up as advertised they get a 5. If there are unadvertised flaws, they are duly noted and stars removed accordingly.... that being said: This item gets 5 stars. I will admit I was skeptical because I didn't think this mixer would meet the needs of my microphone, but I wanted to take a chance AND I AM SO GLAD I DID! I am using this with a Shure SM7B mic, which requires A LOT of gain to get a good sound. Installation was SUPER EASY. I plugged it in using the supplied USB C cable and 1/8" TRS to 1/8" TRS, plugged in my XLR cable to my microphone and WOW did it ever sound good through my headset. It is very responsive, compact and SUCH A GREAT VALUE FOR THE MONEY. I have used other professional equipment in sound reinforcement and mobile venues, and this is a great home studio or podcasting. I also plan to do some Audible book narrations with this setup. HIGHLY RECOMMENDED.