KeurigK-Duo Hot & Iced Single Serve & Carafe Coffee Maker, MultiStream Technology, 72oz Reservoir (Gen 2)

What can I say? I needed a new K-Cup machine but don't want to use my single serve one anymore. I moved to a bigger house and it's perfect for when family comes over. Versatile little machine for the whole family. I appreciate the iced coffee setting I didn't have on the single serve machine. It has reasonable water capacity, but other models with k-cup brewing certainly have larger capacity. The taste of the coffee is an improvement over the basic single serve machine as well. The coffee doesn't smell burnt, like some machines seem. However, there is an extra hot setting for heavy creamer users. The size of the machine is just right, it doesn't seem too cumbersome to handle. The functionality is user friendly. Knowing how to power down the unit was not immediately obvious, but holding down the brew button for seconds at a time shuts it down.Recommended and a good deal on Prime Day.

Why did you pick this product vs others?:This was perfect for what we needed. Uses kcups. Has a "strong" or "hot" choice buttons. I can use the pot to make my decaf green tea (Davidson's) dried tea leaves, then delute to make my ice tea. More compact. It is also great for someone with low-vision issues. Front controls not top. Hot plate on coffee pot is easy to shut off. Compared & checked all and it came down to this one. We used our last Keurig for over 15 years. I was not surprised with my comparison shopping that I was always coming back to a Keurig.Build quality:It's a Keurig. Keurig is quality!Functionality:Amazing.Features:Just what we need. The "strong" option was essential. The coffee pot spout is an easy pour new design, no spills to clean up. My french press still makes the best iced coffee, sorry Keurig.Leakage:Not that I've seen.Size:The coffee pot is a good capacity w/ a great pour spout.

Absolutely love Keurig, this is my 3rd one & they don’t disappoint. Highly recommend. I love that if I’m the only one that needs to make coffee I can just use the single cup & if having friends or family over I can easily make a pot. The connivence is great. Tastes just right. Design is beautifully executed. No spillage whatsoever, which is a plus. Coffee grounds in the pot and the k cup don’t spill out/over. Overall one of the best dual coffee makers on the market for a very reasonable price.

I have been using mine for about 2.5 months now, and in the last week began noticing that the carafe was making significantly less than the cup amounts selected. For example, if I selected 10 cups, i would get a carafe of coffee exactly at the 7 cups line wasting a lot of coffee grounds. I read that Kuerig recommends descaling every 3 to 6 months (or more frequently if you use a lot of coffee which our household does.) Interestingly, the de-scale light indicator never illuminated for me to know this was the issue so be aware before you go poking at things with a paperclip, as it most likely only needs to be descaled. I used the 1:1 vinegar to water ratio for the descaling as recommended and everything cleaned up nicely and the under capacity performance issue was fixed. I am taking one star off for the descaling indicator not illuminating to help me troubleshoot what the problem was. I now know I will need to descale every 1.5 or 2 months regardless of any indication by the machine b/c we use the coffee maker a lot. Outside of this issue, the machine works great and I am pleased with the purchase. One particular feature I like a lot is that the reservoir is well designed; it is easy to detach and replace due to the well placed lip at top. I would recommend and purchase again.

The unit works well, I make sure to use filtered water to keep everything tasting good. The coffee tends to lose heat in the carafe, but is hotter for the single serve. There is however, an extra hot option as well as cold. I love all the size options and also making the coffee more strong. The water reservoir is in the back so it provides more lateral counter space. Impressed with the engineering of this coffee maker.

Let me tell you about how AMAZING not only their products are but, also how AMAZING they are as a company! I bought my duo March 28, 2025. This past Saturday we woke up to our coffee pot no longer working && giving us an error code. My spouse && I done all sorts of trouble shooting for HOURS working on this coffee maker. I finally gave up! I was shocked because I had owned Keurig before && they ALWAYS held up. I caved && called customer service. They was SHOCKED to hear that this coffee pot was only a few months old! They tried to help me troubleshoot it as well. Just a few steps && they couldn’t get it either. The customer service guy sent me a link to send my proof of purchase && I had to wait for them to look it all over. Within 24 hours I was approved for my warranty && of course the next day was Sunday. It’s now TUESDAY && my coffee pot is here! I’ve never seen a name brand company ship a product so fast! THANK YOU KEURIG && THANK YOUR CUSTOMER SERVICE TEAM! I HIGHLY RECOMMEND THEIR PRODUCTS! They stand behind them 100%! I got this coffee pot when my k-cup coffee maker I had bought a year ago went out. (That’s a different story.) I got this specific maker because my spouse loves a pot every morning before before he goes to work && I like to use the single side occasionally for my drinks! I have SPOILED him with this Keurig && I absolutely BABY this coffee pot! He tells me all the time every cup is just as good as the very first. (If you keep it very clean && well maintained yours will do the same!) When this went out you would have thought he lost his best friend! Needless to say he was ecstatic when I told him the new coffee pot come in today! I will always buy Keurig from here on out! You couldn’t ask for a better product. (My was obviously a flunk. That happens occasionally with ANY product.) You also couldn’t ask for a better customer service!