SAVYA HOME Apollo Medium Back Ergonomic Office Chair with 2D Lumbar Support, Tilt Lock Mechanism & Pneumatic Gaslift(Ergonomic Mesh, Black, 1 Piece)

Highly disappointed as I have much less priced chairs which I have been using without any such problem for years.The wheel ,with in purchase of 4 months , did not come out but welding broke down .One do not expect this type of quality at such a high price. Had it been bolted, it would have been easy to replace which is generally the case with wheeled chairs . Now in non availability of a welder(difficult to locate in metro ) , it is lying in the storeroom as the price being asked for repair is too high by one welder.A highly bad experience and a very inferior quality product .Do not know what to do except writing a review to warn other potential buyers .Updated Review on June 10, 2021. Unexpectedly, I had a pleasant surprise 2 days ago when I received a call from the company to send their technician to repair the chair at my home .Today i.e. 10th June,2021 ,the technician visited my home and changed the wheel and profusely apologised for the inconvenience caused . The chair is comfortable and ergonomic .I am satisfied now with the services provided . I recommend the product and delete my earlier view .

Received the product promptly. External Packing is very good. Internal Packing is very bad. The Cartoon box is small to accommodate the Chair. All the Components are cramped in the box tightly.First Positives..1) Installation was done next day. Prompt service.2) Seat Cushion is very good. Neither soft are hard. Perfect.3) The backrest contour is good. Support for the back is very excellent. With the net design no more sweating4) Tilting Mechanism can be adjusted for soft or hard.5) Seat Height adjustable upto 2 inches. In the lowest position, I am able to place my feet perfectly on ground.6) Chair is heavy. Needs a slight push to move around7) Adjustment lever is strudy.8) Lumber support is good.8) Only a wet cloth is sufficient to clean the chair once in a month to keep it dust freeNow Negatives.1) The internal packaging is very tight and components are cramped.2) The seat base below is stapled with a cloth which was slightly torn. Partially covered once the seat was fixed.3) Adjustment Lever had scratches without any protective packaging4) There is a plastic cover with chrome below which covers the seat arms (five arms holding the wheels). Finishing is not smooth.The Chair is good buy. But Company should take care in packing the components properly and also ensure that there are no scratches / damages to components.Except the Plastic Cover (One with chrome), slightly torn seat below and scratches on the adjustment lever, other components quality of the Chair is good. Anybody buying the Chair, please open the box and inspect the components immediately once the delivery is taken.Hope Amazon and the Seller takes the feedback seriously.

Bought it based on reading reviews. Received yesterday with lots of damages.1) The chair is easy to assemble in 20mins! After assembly, shocked to find the back rest in tilted (left) position - it is not horizontal to ground position (see photo).2) The screw holding the control mechanism was bent, so fitting the control mechanism was a problem.3) The back rest locking mechanism does not work despite many attempts4) The seat tilting - tightening knob doesn't seem to work. Despite in max position, still the backrest is not tight but found easy to tilt which makes it uneasy to use5) found damages on the arm rest & the back rest (bad i can't upload more photos. Amazon allows only one photo upload)Overall this chair will be a great buy, only if the supplier will do a good quality check before despatching. This chair is wonderful at Rs.3100/-.Now i am giving only 1 star. I promise to review again, once the supplier will offer a solution by replacing with a defect free chair ! I still like this chair !!