FAQ(Frequently Asked Question) of Firstrend Wireless Security System

Q: What’s your Warranty information and how to contact you?
A: 60-day Free Return, 12-month Warranty Service. Both Email and Phone Support are available. Because of time difference and busy hotline, we may miss your call. Please don’t worry, we’ll call you back for sure. Or email us firstrendservice@hotmail.com, we’ll respond ASAP.

Q: What’s the log-in password?
A: There’s no log-in password as the Default Setting. Leave it back and simply click ‘log-in’ to next page.

Q: How to create a password for my NVR System? What should I do when I forget my system password?
A: After logging in--go to System Settings--User-- create Password
Please keep your password in your mind, or it requires more effort to get it back. Please understand. If you forgot it, please Click ‘Forgot Password’, take two pictures of the serial number and your system date, send it to firstrendservice@hotmail.com We’ll help you out.

Q: What’s the working temperature of Firstrend Security Camera?
A: Camera working temperature: From -50 degree Fahrenheit to +122 degree Fahrenheit.

Q: How to turn on Continuous Recordings (24 Hours, 7 Days)?
A: On your monitor, right click your mouse, choose Manual Record in Menu page, select All, click Save.

Q: Where should i playback recordings?
A: Please right click the mouse--Playback. On Playback page, please select Date first on Calender, then, click ‘Query’ button.
You’ll see Color Timeline at bottom of the page, such as Purple Bars means motion detection recordings, Blue color means Normal Recordings. Double-click the color bars, it stats to playback automatically.

ASIN	B077HX91ZN
Best Sellers Rank	#66 in Surveillance DVR Kits
Brand	firstrend
Color	F: 8 Cameras+3TB Hard Drive
Compatible Devices	Smartphones
Connectivity Technology	Wi-Fi
Customer Reviews	4.2 4.2 out of 5 stars (2,158)
Date First Available	November 15, 2017
Frame Rate	15
Hardware Interface	USB
Is Discontinued By Manufacturer	No
Item Weight	11.57 pounds
Item dimensions L x W x H	13.2 x 7.3 x 12.2 inches
Item model number	FTUS-W882M3TASG-XM
Low light technology	Night Vision
Manufacturer	firstrend
Memory Storage Capacity	3 TB
Night Vision Range	65 Feet
Number of Channels	8
Operating System	iOS
Other camera features	Front
Power Source	Plug-in Power Supply
Product Dimensions	13.2 x 7.3 x 12.2 inches
Recommended Uses For Product	Indoor/Outdoor
Recording Mode	3 MP video, night vision
Special Feature	Night Vision
Total USB Ports	2
UPC	689749388053
Video Capture Resolution	2 MP
Video Input	HDMI, VGA(Cable Not Included)
Viewing Angle	90 Degrees

1080P Wireless Security Camera System, 8CH Wireless NVR System with 8pcs 1080P HD Security Camera and 3TB Hard Drive Pre-Installed,P2P Wireless Security System for Indoor and Outdoor Use

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Common Questions