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Q: Do I need to use ketosens solution before using the meter? I'm concerned about my results not being accurate

My meter was functional & readings were accurate until I ordered my 2nd set of test strips. Now it shows 0.4 Every. Single. Time!! It’s been 3 months of 0.4. I looked back on Amazon & now it shows a calibration solution setup that’s available for this problem. BUT- I bought it because it says on this page that it doesn’t need it. Now I have a bad meter, unusable strips (10 remaining) & ketosens wants me to purchase a solution that might fix the problem. I’m not ok with Ketosens!!

Q: My beeper will not turn on

Hello Thank you very much for your inquiry! We want to make sure if you did the following! If you already tried below and still could not get your beep turned on, please DM us directly :) Press "S" button until "SET" screen is on. Click any arrow to make it say "Yes" at the bottom of the screen. Press "S". YYYY Press "S". MM Press "S". DD Press "S". 12h/24h press "S". HH press "S". MM press "S". You will now see "bEEP" at the bottom of the screen with either "On" or "OFF". Please click any arrow to make it blink "On". Then Press "S" button until the meter shuts off.

Q: Hello- I just purchased new strips and am getting error code1 - I've tried 2 different strips, different samples, and still same error. Please advise

Look up error code 2 in the manual. It will tell you the possible problem and how to resolve it.

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Specifications

Manufacturer	Redtorias
Part number	GM01GAD
Item Weight	310 g
Product Dimensions	12.7 x 5.08 x 16.51 cm; 310 g
Batteries	2 Lithium Metal batteries required. (included)
Item model number	w/ Bluetooth
Item Package Quantity	1
Number of Pieces	10
Batteries included?	Yes
Batteries Required?	Yes

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Do I need to use ketosens solution before using the meter? I'm concerned about my results not being accurate

My beeper will not turn on

Is delivery fast?

Hello- I just purchased new strips and am getting error code1 - I've tried 2 different strips, different samples, and still same error. Please advise

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TrustScore 4.5 | 7,300+ reviews

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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Customer service was outstanding when I had questions about the product.

2 days ago

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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