MangroomerINTELLIMAX PRO - (Version 1.0) - New Back Hair Shaver with Extreme Reach Handle and Features a New INTELLIMAX PRO Lithium Battery System! - (This is Version 1.0)

This is more of a review of the company versus the product itself, but to make sure I keep to community guidelines, here we go.The product performs as described** (See below). Wide head helps to cut down the time it takes for me to groom. Interchangeable & rechargeable battery system is very convenient. Construction quality is top-notch. I upgraded to this version from the original ultimate pro, which I used faithfully for seven years.Now on to the really important part.A true test of a good company is how they respond when things dont go right. Just as a few others have mentioned, I had a few initial problems with my Intellimax Pro with pulling hair, and not cutting. I contacted Mangroomer directly through their email channel.To say this company is responsive and empathetic is an understatement. Mangroomer went out of their way to ensure that I was completely satisfied. They replaced the blades on my Intellimax pro, and remained in constant contact with me through the whole process. They even provided a few extras as compensation for my inconvenience. I have been using the Mangroomer products since 2017, and based upon this latest interaction, I will remain a loyal customer. Great products and great service.

This shaver works for about a month, then the poor craftsmanship starts to reveal itself. Around that 6 week mark the razor began to painfully pull my hairs out more than cut them. Yes, I would replace the batteries the new but no relief. I tried all settings, still no relief. Then at the 5 month mark, the entire end blade assembly starts falling off for no reason. I would replace it, lock it in, and still it would just fall off. On one occasion, it actually broke a tiny piece off as it hit my tiled shower floor, and now I’m completely screwed. Total piece of crap, don’t waste your money on this thing. So frustrating…

not the closest shave, but it does a great trim , wide head saves time be mowing large swaths on back, chest and legs. Use a phillips bodytrimmer for delicate areas and your good to go.

The small attachment works better than the larger one.very satisfied with the purchase.didn't want to spend that much on something that worked mediocre.👍👍

I owned the older red and black mangroomer back buzzer for five years. I used it consistently for three of those five years. After that time, it eventually stopped holding a charge. Five years on a single battery seemed pretty good to me, so I was happy with how long it lasted and wanted to stick with the same brand. I came here and saw they had a new back trimmer that just released (this new intellimax buzzer, with replaceable batteries) so I purchased it when it had no reviews.Got the buzzer and found it was really effective. It works even better than the last model. It has a very high quality feel in my opinion, and has better ergonomics than the last model. The handle is thicker and longer and overall feels more sturdy. But I do have some gripes I want to list out that I think can be improved in future models:1. I wish there was a charge port built into the buzzer. I don't like having to take the battery out every time I want to charge. The battery cover is a bit of a pain to get back on (although, it does feel high quality).2. I wish there was a simple on/off button. Or at least the order of the switch should be off, low, high. Currently the order is low, off, high. Which means you need to try and avoid switching the buzzer into low when you're really trying to just turn the buzzer off. Strange design.After three months of use, I ended up having an issue with my buzzer. I reached out to them and they went above and beyond to help. I was really worried about dropping $100 on a buzzer in case something went wrong after the return window, but these guys are very helpful so there's nothing to worry about.