4MP LPR License Plate Recognition ANPR Varifocal PoE Bullet IP Camera with IR 164ft Night Vision, H.265+, DarkFighter, Compatible with Connect APP 2CD7A46G0/P-IZHS 2.8-12mm

Works perfectly once you know how to configure

Very good

I am quit competent with network, software, and hardware installation and maintenance and have owned and operated two Hikvision cameras and NAS surveillance station for years. I very much like the Hikvisions cameras I currently use. However, I was not able to find a way to get this camera online to connect with either hik-connect nor the NAS surveillance station. I could login to the camera and get an excellent live view and edit the camera's configuration. But it was not possible to connect otherwise. I spent several days before contacting technical support because I have rarely needed it and I have rarely gotten information for which I was unaware through support. According to Hikvision Technical Support - USA, "The serial number is NOT from the North American Region Products purchased outside of our Region, purchased from unauthorized distributor(s) (Such as eBay, or Amazon), or simply not Hikvision products" are not supported. Support through Amazon directed me to returns, which under the circumstances, appeared to be the appropriate action. I like the camera's features and the image i saw when logging in directly but without the ability to monitor the camera along with the other two it is useless to me. I will try another source with a reasonable return policy .

The packaging is first-rate, and instructions for the physical setup are easy to follow. After that, you'll be needing a friend that knows about setting this up, because you'll be asked questions you know nothing about, and not asked about many of the features you probably bought this for.The literature is IKEA type instructions, followed by technical parameters in 40 or so languages. There's a QR code on the camera, but it returns an Error 500 message.I've been playing around with the camera for a few weeks, and figured out some things on my own. But it has only managed to detect one vehicle event, when a minivan parked about 5 feet in front of the camera. It has recorded/recognized/identified exactly zero license plates, even though I have enabled every license-plate related function I can find in the set-up menus. It records motion-detection events nearly constantly, but doesn't discriminate between things moving in the wind, cars driving by, or my dogs.I'm sure that, in time, it will perform as desired. Right now, I'm frustrated because the setup looks easy, but doesn't seem to DO anything.I called the phone number provided for HikVision (pronounced HIKE-vision) technical assistance, but got told that the serial number of my camera isn't in their database. I was asked where I bought it, and when I said "Amazon", got told that HikVision doesn't provide support for stuff sold on Amazon. Even from the HikVision store on Amazon? Nope. Sorry. That's all. Call Amazon.I chatted with Amazon customer support (Vaphunii, Aphuno, Ankush, and Somnath: Not judging. At least they didn't tell me their names were "Alan" or "Will"). All 4 could not answer where I could go for tech support, but could "recommend that you contact the manufacturer for any assistance with warranty, replacement, or refund information." Repeatedly. They assured me several times that they "understood my concern", then re-pasted the "warranty, replacement, or refund" script. I got told Amazon doesn't do the technical support. I didn't ask Amazon FOR tech support: I asked them WHERE TO GET IT. They never did understand my concern.I asked to be transferred to a lead or supervisor, but they couldn't, or wouldn't. I really didn't expect more from Amazon, once they had my money.As of 2025.01.07, that's where I am. I'll update if the situation warrants. If I don't, it means I solved it without any help from HikVision, 318NET, or Amazon.

I have the enforcer 16 channel with 8 cameras that came with the system. I hooked this up and though the light comes on, the swann NVR does not pick up with camera. I don't want to give a bad review so will still give 5 stars.

Friendly setting

This camera is the best for the value. Has true color hd night vision.