F13 Panda DTF Printer A3 L1800 Apparel Transfer Printing Machine T-Shirt Direct to Film with White Ink Circulation and Semi-Automatic Cleaning (Printer+Oven+Ink)

10 out of 10 recommend, I have had this computer for a few days now, and it is much nicer than my older version. It runs quiet, the software rips beautifully, I didn't have to mess with the colors to get the prints to look how I wanted them to look, easy setup, easy printing. Customer service is great, especially now that they have switched to udesk. They are available all day. I have been a customer for years, and will continue to be.

Best printer and best first started printer. Easy to use and great customer service. If I have an issue I contact tech and they help right away. I love the colors it prints out and I have grown my business so much with my printer. Definitely would recommend their products and would buy again.

The media could not be loaded. Everyone told me to have patience and stay on top of maintenance. No problem, I'm not new to maintenance, but it requires more than simple maintenance to keep this printer going or get it to run. Even then, this printer will test your patience and ALL your skills!The plus side, you'll have new skills to add to your resume. You will become a certified procolored tech repair person, an electrician, and if you aren't already, you will become a night owl.YES! Change your work hours to nights, keep your nights free, you'll be up all night on Skype with their engineers to do repairs.Now don't get me wrong, regardless of the experience I had with the printer itself, their engineers have been extremely helpful! I can't deny that. I believe that is where they try to shine.Now for the actual printer review.The following were install issues and the daily problems I had with the L1800 A3 upgraded printer the FIRST week:1.The initial install had virus threats, install videos were outdated and missing a lot of information.2.Damper issues. The blue and magenta kept getting in the white dampers.3.Colors not printing properly.4.Air leaks in the main ink bottles, ink constantly leaking.5.Capping station issues. Apparently it was clogged, but once we figured it out I couldn't fix it. Immediately after the main power button went out 😳 that was the last straw.While the engineers provided valuable assistance, it became demanding when electrical repairs were suggested, requiring unconventional solutions like using an oven's power button. Not to mention, I didn't have the right size tools on hand, they wanted me to run out that night and purchase them.I should NOT have to. It's a new printer. While the engineer team was helpful, there were unconventional repair suggestions that seemed beyond the scope of a typical user. Despite their offer of a partial refund, if I made the repair, I opted to return the printer/oven bundle.I've had more down time with this printer than anything. The one week this printer was up and running, I only had TWO, two, successful prints.It shouldn't be like this. The ones that say it's a good printer and have no issues are far and few in between. When they work, they are good.BUT, it's like a quid pro quo situation. They provide assistance in helping you resolve issues, guiding you making repairs, and in return offer product-related incentives for positive feedback. Which I wasn't willing to do. It would be a disservice to you!My advice. Do your research, join fb groups, then make your decision to buy.

I love my printer. It is very easy to set up if you follow the directions right on the white USB. I was having a little issues but the Procolor engineer helped me fix it. They sent me videos and walked me through it all online. Really amazing customer service!

I absolutely love my Procolored!!! I've made so many shirts and outfits for my family. It took a little bit of patience but the learning experience and working with it had been fun! Plus, the customer support team has been great in helping me along the way. Any questions or concerns I have, they are kind and friendly when assisting me to resolve my issue. 😁

The printer arrived in a timely manner. The packaging was amazing and extremely secured. I received the machine I set it up, and the technical support was great. They helped me install my software my ink, and made sure that everything was working perfectly. I would recommend if you’re interested in DTF printing to use this machine and support this company.

I’m incredibly disappointed with the Pro Colored DTF printer I purchased for $3,300. Initially, it worked fine and delivered decent results, but just a few months later, the printer stopped working entirely. This was shocking given the cost—I expected a much more reliable product for that kind of investment.What’s worse is the nightmare I’ve experienced trying to resolve the issue through their support team. I followed all their troubleshooting steps and even spent hours in back-and-forth conversations with their representatives. Despite all that, the problem remains unresolved. Their support team has been unhelpful and ineffective, leaving me with a non-functional printer and no clear solution.It’s beyond frustrating to spend this much money on a piece of equipment only to have it fail so quickly and then be stuck with no real assistance from the company. I had high hopes for this printer, but unfortunately, I can’t recommend Pro Colored to anyone. Save yourself the money and headache—look elsewhere for a reliable DTF printer with better customer support.

I bought the printer a couple of months ago. At first, it had many issues—red warning lights, white ink problems, interruptions during printing, among many others. I called to request a return, but they explained that the return process was complicated, although they do offer 24/7 customer service.I reached out to customer support, and the response was quick and easy. The engineers at Procolored are very friendly and approachable. I spoke with several engineers, and they all helped diagnose the problems with my printer, but Lucas stood out. Together, he and I were able to align the printer’s components and colors correctly.If you’re experiencing similar issues with your printer, I recommend being patient and polite with the support team, and following their guidance—they really know what they’re doing. I’ve now been printing for over a month without any problems. I do recommend using the customer support if you’re having issues with your printer.