De'Longhi Cold Brew Coffee Machine LA SPECIALISTA ARTE EVO Barista Espresso Machine with Built-in Grinder, Cold Extraction Technology, My Latte Art & Active Temperature Control EC9255.M Silver

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We returned if after few days because I was not able to make good foam for my cappuccino. The manual steamer makes the milk boiling very fast, it started splashing over my fingers before the foam was even there, tried few times with different milk types and different techniques, maybe you have to know very well what you are doing, but for a normal household it wasn’t good

I recently purchased the De'Longhi La Specialista Arte Evo EC9255.M, attracted by its features and the brand's reputation. Unfortunately, my experience with this product has been far from satisfactory. Within a short period of ownership, I encountered significant issues with both the grinder and coffee pump ceasing to function. Efforts to resolve these problems through the designated repair service proved frustrating and unsuccessful, compounded by a lack of professionalism and accountability from the service team. Despite multiple repair attempts, the machine remains dysfunctional, with issues unresolved and additional parts missing post-service. This ordeal has not only inconvenienced me but also led to unexpected additional expenses without a resolution in sight. I had high expectations for this coffee machine and the support services behind it, but my experience has been disheartening. I cannot recommend this product based on the quality of customer service and reliability issues I've encountered.