Harfo Fingerprint Door Lock, Heavy Duty Full APP Control Touchscreen Keypad Keyless Lock with Reversible Handle, Perfect for Home/Office/Bedroom Doors (Black)

The Harlo keyless entry lock has been a fantastic addition to my home. It was easy to install, looks great, and functions smoothly. I love the convenience of keyless access, and the build quality feels solid and secure.What really impressed me was the customer support — responsive, friendly, and genuinely helpful. It’s clear that Harlo stands behind their product and cares about their customers.Highly recommend this lock if you’re looking for a dependable and modern security upgrade!

I'm very pleased with this lock. It was installed on my home office to secure it from unauthorized access. The lock works very quickly and the option to enable passthrough mode works perfectly for my needs. The ability to use the key card, fingerprint or access code provides excellent flexibility.

I have been using Harfo locks for my office for a few years now. It has good fingerprint capture and a long battery life. This is the only lock I have found where it can easily be put in passage mode by pressing the lock icon on the display while it is flashing after it has been unlocked, without having to go into the settings each time to do this (the setting for this is user limit-off- passage mode off- it can be a little hard to understand this on the manual). This makes it easy for employees to leave the door unlocked during business hours and tapping out with their keycard at the end of the day to lock it. It has a small but effective OLED screen that displays the settings making it easy to navigate to make changes. It has voice guidance as well, which I prefer to turn off. Adding users is very simple from the lock itself. If anyone has difficulty registering a fingerprint or using it to unlock I just program a RFID card- 3 are included with the lock purchase.I had problems with my lock and emailed customer service from the information included in the manual, they responded the next day and shipped a replacement.They do not have live customer service, and keeping track of the users requires writing it down, but I find that is not a problem. The replacement lock they sent me is improved from the original one I purchased- it has 3 bolts on the outside lock that fit into the hole for the latch to connnect to the backplate instead of two and one that goes through the door, so do not need to drill a hole in the door anymore. Also the reversible handle used to be secured with a single set screw on the side, but that left it wobbly and prone to coming loose over time. Now it is secured with two phillips screws under the removable magnetic plate and is much more secure. Just remember to have the physical key on your keychain or in a secure place as a backup in case the lock fails.I see they now have a bluetooth version now, which helps for programming and keeping track of the users. I find bluetooth can be slow to respond each time , no matter which brand of lock you use, and the wifii gateways can be frustrating for remote access, so I am happy with the way this lock works from the on screen menu for my needs.

The media could not be loaded. This product has a lifespan of less than a year—I've experienced this twice now. The first time, I reached out to the company, and they sent me a replacement, but it ultimately failed again. It just stops locking, and the worst part is that we didn't even realize our door was unlocked. We kept entering the code or using the fingerprint to open it until one day, in a rush, I accidentally entered the wrong code. To my surprise, the door opened anyway, revealing it was permanently unlocked. I replaced the battery and attempted a reset, but nothing worked. I've contacted the company again with no resolution. At this point, I’m not interested in another replacement; I’d prefer a product made in the U.S. with responsive customer support..

Bought this door knob 2 times during a period of 2 weeks. The first one ordered had the ribbon cable connection broken and therefore could not be installed. I returned it and had a replacement on the way. The second one was perfect, everything worked properly. I am very pleased in terms of how easy it is to set up via the app, adding and removing team members. We bought this for our business for a low security entry way. This lock is used 20+ times daily and will see the effects on the batteries.

I had an older model that worked for about 2 years. The entire time I could only get the fingerprint scanning to work about 15% of the time, and the unit finally just failed open. The electronics made all the right noises but the lock was completely disengaged. This time I can tell the construction is MUCH more solid, and the fingerprint scanning is FLAWLESS. The TT mobile app works well and is easy to set up. I highly recommend this item. And quite honestly, that’s the first time I’ve said that about ANY Amazon purchase. If you buy it, you will be very happy with this unit.

I visited my sister and noticed the door lock on her front door. I asked her about the lock and how it works. She showed me all the ways it can be unlocked and the extra security feature. She said it works well and hadn’t had any issues with it since she had it installed. And that’s over three years ago.I thought the lock was cool and will be great for my home. I asked her to send me the link. I purchased the HARFO fingerprint door lock and had it installed. For whatever reason, my lock stopped working after a few months. I emailed the company and was quite surprise to receive a response in no time from a representative. I told her the issues I was having with the lock and she sent a replacement lock free of charge. Which I received less than 12 hours after our last email.I couldn’t be more satisfied with my experience. From the start the representative was professional and genuinely helpful.The lock itself is top notch solid construction, smooth mechanisms, and I appreciate the attention to detail in their design.