AtomosNinja 5.2" 4K HDMI Recording Monitor

I have the Ninja V and now this. I love this one. With the new UI update and included codec packages you can't beat it. Sure SmallHD has a great screen but Im telling you the Ninja gives it a run for its money.

Easy use

I am unable to activate ProRes Raw and H.265 which is my main purpose for even buying it. I scanned the code, registered on the site and the only available feature for my atomos ninja 2 (2023) is AVID Dnx , why? why isn't ProRes Raw and H.265 available for my device. And yes I am on the latest firmware update for my device which is 11.04.00, the button doesn't even work on the website to download the token for AVID DNx neither. I just get a email with the file and its just a readme with no token. What is really going on? and Atomos customer care is neither here or there. Highly dissapointed. This is outrageous. Can someone help me please.

Thank you Atomos for not only improving the Ninja from the V/V+ but adding EL Zone was not only a game changer but why I stuck with Atomos.

I returned this monitor due to the loudness of its fan, you also need to purchase a separate SSD if your camera can’t record log internally. It’s been more than 3 weeks and I yet to have gotten my refund. It frustrates me because Christmas Black Friday is around the corner and I haven’t heard anything about my return yet.

Arrives with no battery and no memory card. SURPRISE its an extra $800 . No Refund

Look, we know what this recording monitor is capable of doing because this is all that Atomos advertises but the setup process is arduous and cumbersome. I consider myself a fairly intelligent fellow but getting this thing to work has been the bane of my existence:1. Like one reviewer said there isn't an instruction manual so youtube is going to be your best friend here. But you'll have to find one that has your cam set up to figure out which settings are needed to be configured.2. It needed a firmware update immediately out of the box. The only way to do that is through an SSD and a specific cable. I initially was going to use it as a monitor but I wasn't able to do anything which means all I had was a $600 paperweight & another 2 days of waiting via amazon for an SSD.3. The set up took HOURS. Installing the firmware. Activating the tokens to use ProRes Raw. Cycling through numerous settings (tbf the Sony Menu screen is.... yeah lol) Then matching the settings on the Atomos.4. Then the record button got greyed out which means I had to go back and figure out what went wrong.5. This is just a nitpick but I don't like the way the npf batteries and ssd don't just line up on the back. The battery sticks out the back and the ssd on the side. Not really Atomos' fault but the proportions don't match the necessary equipment.Anywho it works, it looks great. But if you're not a pro user already familiar with the system, you're going to need a glass of whiskey and some jazz during set up.

The monitor over exposed every video when shooting in clog 6k raw. Customer support doesn't know their own product and will try to sell you things you don't need as solutions instead of solving your problem. Try a different solution than this monitor