When adding the device via a third-party app, scanning the code prompts an error or no response. Need help!

Hi there, you can try scanning the QR code on the instruction manual instead and please check if the app version is up-to-date.

Will I Need a Smart Home Hub to set up Matter-certified device with Matter?

Yes, a Matter hub (or Matter controller) is necessary to provide an ecosystem that can be paired with Matter-certified devices

I failed to set up via Matter. Need help!

Refer to the following and you can resolve most setup issues. A. Make sure the firmware of your Matter Controller and Smart Home app is updated to support Matter. B. Ensure your phone and Matter Controller are both connected to a stable 2.4 GHz Wi-Fi network, and that it has internet access during the setup process. C. Power cycle the Matter-enabled device. D. If the Matter-enabled device has already been added to another ecosystem, you will need to get a new setup code for pairing according to FAQ how to integrate your device into another ecosystem. E. In the first commissioning, Matter setup mode is active for 15 minutes after the device is powered on. For the second commissioning the active time of setup mode varies between ecosystems. If this time period has expired, you will need to power cycle the matter-enabled device to restart the clock. F. Restart your smartphone and clear the cache of the Smart Home app If the above steps did not help solve your problem, it’s recommended that you try to factory reset the Matter-enabled device or use another smartphone to configure it.

The device can't be added, what can I do?

If you're experiencing device addition failure, ensure that the phone using the app is connected to a 2.4GHz WiFi and that your hub is connected to the same router. You can try resolving this issue by restarting the hub, app, or phone.

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Description

🌟 Light up your life smarter, brighter, and more colorful than ever!

INSTANT SETUP INSTANT AMBIANCE - Effortless pairing and mesh network setup means your perfect lighting mood is just seconds away.
SEAMLESS SMART HOME INTEGRATION - Matter-certified for flawless compatibility with Alexa, Google Assistant, Apple HomeKit, and Samsung SmartThings.
BRILLIANTLY BRIGHT YET ENERGY SAVVY - Get vivid 800 lumens light at just 9 watts—save up to 85% energy without compromise.
AWARD WINNING INNOVATION RELIABILITY - Backed by 17 industry awards, 1,100 patents, and a 2-year warranty—lighting that leads the future.
VOICE APP CONTROL HANDS FREE FREEDOM - Adjust colors, brightness, and schedules with simple voice commands or your smartphone app.

The Sengled LED Smart Light Bulb (A19) delivers 800 lumens of vibrant, energy-efficient lighting at just 9 watts. Matter-enabled and compatible with all major smart home platforms, it offers seamless voice and app control over 16 million colors. With instant pairing, mesh networking, and a 2-year warranty, this award-winning bulb is designed for the modern connected home.

Specifications

Brand	Sengled
Light Type	LED
Special Feature	Bluetooth 5000K Daywhite Bulb, Mesh Network Setup, Remote Control, Schedule and Dimmable, Voice Control
Wattage	9 watts
Bulb Shape Size	A19
Bulb Base	E26
Incandescent Equivalent Wattage	6E+1 Watts
Specific Uses For Product	Decoration
Light Color	Multicolor
Voltage	120 Volts
Unit Count	1.0 Count
Number of Items	1
Brightness	800 Lumen
Shape	A19
Material	Synthetic Polymer (PMMA)
Model Name	WiFi Smart Bulb
Indoor/Outdoor Usage	Indoor
Power Source	ac
Color Rendering Index	90
Item Package Quantity	1
Light Source Type	LED
Item Weight	1.83 ounces
Light Source Wattage	9 Watts
Product Dimensions	2.3"W x 4.2"H
Control Method	Remote
Average Life	25000 Hours
White Brightness	800 Lumens
Style	A19
Manufacturer	Zhejiang Shenghui Lighting Co., Ltd
UPC	840696105746
Part Number	1932000068
Item model number	W41-N15A
Size	1 Count (Pack of 1)
Color	Full Color (16 Millions)
Special Features	Bluetooth 5000K Daywhite Bulb, Mesh Network Setup, Remote Control, Schedule and Dimmable, Voice Control
Included Components	1
Batteries Included?	No
Batteries Required?	No
Warranty Description	2 year manufacturer., U. S live support.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.