How effective is this at picking up long human hair? Thanks!

Quite effective. Golden retriever and a girlfriend who both leave hair EVERYWHERE. We have hardwood and area rugs, and a carpeted bonus/makeup room. Our other shark w/o zero-m technology would have hair wrapped in about 2 seconds of using it. Just got a zero-m shark (duoclean uv700) and I vacuumed the entire place after a week of no vacuuming and 0 hair was wrapped around either rollers. I would recommend letting the rollers spin for a few seconds after finishing vacuuming to help release any hair that may have gotten wrapped (this is what I did). 12/10 recommend the duoclean/zero-m shark vacuums. I suspect that everyone who claims they have hair wrap do not let the rollers spin for a few seconds after they’re done. Hope this helps as I was wary of reviews claiming it didn’t work as advertised.

what accessories are included?

a review posted on July 20, 2019 states "the Motorized Pet Cleaning accessory was not included as advertised, although it was listed in the documentation that came with the vacuum. I called Shark Customer Support and was told it is no longer shipped with the vacuum, but can bought for an additional charge. In its place a hard floor accessory was provided that DOES NOT EVEN attach to vacuum." So the response by the manufacturer should be updated to reflect the Deep-Cleaning Motorized Pet Tool no longer comes with the Shark vacuum.

How does this (az1002) differ from model az1000w? thanks!

Hello JJ, We are happy to assist you with your inquiry. The Shark® APEX® Upright Vacuum AZ1002 and the AZ1000W are the same vacuum. The difference is the attachments and where they are available for purchase. The AZ1000W includes the 12" Crevice Tool and Pet Multi-Tool. The AZ1002 includes the 12" Crevice Tool, Pet Multi-Tool, and Deep-Cleaning Motorized Pet Tool. We hope this information helps. Helpful Shark

What is the pet multi-tool and the deep-cleaning motorized pet tool?

Hello Kathleen, We're happy to help with your inquiry. The Pet Multi-Tool is two cleaning tools in one. The stiff bristle brush removes stuck-on debris from a multitude of surfaces. You can detach the bristles to reveal an upholstery tool for cleaning stubborn pet hair. The Deep-Cleaning Motorized Pet Tool is powered by a motor. The motorized brush removes pet hair and embedded dirt from stairs, upholstery, tabletops, bookshelves, car interiors, and more. We hope this information helps. Helpful Shark

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Description

🧼 Elevate Your Cleaning Game with Shark's Vertex Vacuum!

SELF CLEANING BRUSHROLL - Say goodbye to hair wrap and hello to effortless maintenance.
WHISPER QUIET OPERATION - Enjoy powerful cleaning without the noise—just 80 dB!
UNLEASH THE POWER OF CLEAN - Experience ultra-powerful suction that tackles dirt and pet hair with ease.
DUO CLEAN POWER FINS TECHNOLOGY - Innovative dual roller system for deep cleaning on all surfaces.
POWERED LIFT AWAY CONVENIENCE - Easily clean under furniture and above floors with a detachable pod.

The SharkAZ2001AMZ Vertex DuoClean PowerFins Upright Vacuum is a powerful cleaning machine designed for pet owners and busy households. With its innovative DuoClean PowerFins technology, self-cleaning brushroll, and powered lift-away feature, this vacuum ensures a thorough clean on carpets and hard floors alike. Its 1.81 horsepower motor and 0.95-liter dust cup capacity make it efficient and effective, while the whisper-quiet operation at 80 dB allows for cleaning without disruption.

Specifications

Hose Length	6 Inches
Style Name	Modern
Number of Wheels	4
Indoor Outdoor Usage	Indoor
Portable	No
Recommended Uses For Product	Carpet, Hard Floor
Color	Dark Lilac
Noise Level	80 dB
Motor Horsepower	1.81 Horsepower
Additional Features	Spotless Cleaning, LED Headlights, Corded, Bagless, HEPA
Filter Type	HEPA Filter
Surface Recommendation	Above Floor, Carpets & Hard Floors
Capacity	0.95 Liters
Wattage	1344 watts
Amperage	11.2 Amps
Voltage	120 Volts
Form Factor	Upright
Control Method	Touch
Controller Type	Push Button
Item Dimensions L x W x H	12"L x 15.09"W x 46.25"H
Item Weight	16.38 Pounds
Is Product Cordless	No
Is Electric	Yes
Power Source	Corded Electric

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