eufy Security HomeBase S380 (HomeBase 3),eufy Edge Security Center, Local Expandable Storage up to 16TB, eufy Security Product Compatibility, Advanced Encryption,2.4 GHz Wi-Fi, No Monthly Fee

Picked up this updated homebase for the newer security cameras. Works great and has the storage and technology that is needed for most of the indoor and outdoor security cams. Easy set up to WiFi and it accepted every camera that was added to it on the first try. Seems very durable and well made, like my homebase 2. I like the idea I can add more storage in the future. AI tracking is very good for motion detection. I like the choice between color and black/white in Night Vision. Super easy to control many of the features when using the app. The app also has my Eufy homebase 2 for my older video doorbells along with the Homebase 3. Very nice to have everything being controlled in one app. All cams are detailed and crystal clear. This Homebase is definitely something to invest in. While Homebase 2 is very similar, many of the new (higher tech) cams can't connect to Homebase 2. Homebase 3 is the choice. Recommend it highly.

I should note, that I am only a week into usage after my purchase and setup/install of the cameras and Homebase. If anything collapses and my cameras assist Skynet in the takeover on August 29, 2025, then I'll update later. I ordered the S380 Homebase to accompany three Eufy S340 Solocams. Then I ordered a Samsung 870EVO 1TB SSD. Hooking up the Homebase was a simple as a) installing the app on my iPhone 15Pro Max. b) plugging the ether-net cord into my router and then into the Homebase c) plugging the Homebase into a power source and d) following the instructions in the app to gain access to the Homebase and the cameras (pushing the sync button, scanning the QR codes on the base and cameras). I cannot vouch for anyone else's experience, as I have only mine, but the walk-through on the app was straightforward and worked easily. I had no issue getting the Homebase to recognize my router and then getting the Homebase to recognize the cameras. Even after I accidentally turned off the power to it, it was nothing more than ensuring that it was plugged back in. Less than two minutes later, all cameras were communicating with the Homebase again and I could run through the menus and playbacks without a problem. Installing the extra storage drive - on the face of it - was super easy. Just unplug the base, attach the drive and slide it back into the base. The Homebase recognized my SSD right away (Use the app to check the status and whether or not it 'sees' it), and all I had to do after that was format it. Boom, I have enough storage I won't have to worry about it for an extended period. Again, I cannot speak to anyone else's issues, but my set up and experience so far has been seamless. I do wonder if firmware updates have resolved some of the issues other folks experienced. So far so good and I have no complaints at the moment. I do believe that having your router centrally located in your home will help with connectivity. Also, I noted that by simply moving the Homebase out from BEHIND a TV and instead to the left of it and thus closer to two cameras, connectivity improved immediately for one camera. Knock on wood, ALL three cameras are solidly connected. This system was a relatively easy choice for me. I had two people I trust recommend it. It was on par with or a little less than other brands with similar capabilities and features (Nest, Ring, Arlo). There is no subscription fee and with the ability to dramatically upgrade storage, you likely will never need cloud storage if you're just using it for home security (I would say a business might have different needs). Not having to pay a subscription fee will (albeit slowly) offset the cost of the system and SSD I purchased.

I've trusted Ankar for many years for chargers which is the parent company. These systems are well thought out, integrate together seemlessly and work as promised. I was so impressed with my home system that I wired a second poperty with EUFY as well. I incorporate the E340 flood lights, the S330 video doorbell, and the S380 homebase. Setup is very easy, the instructions are easy to follow, and customer support is very responsive if you have issues. The cameras have a myriad of options for motions sensing, light activation, time, detection range, and intesity. The doorbell has a "package" camera and will notify you at delivery if you like. The doorbell and camera audio options work very well and are clear and easy to use. I have one doorbell hardwired through the existing doorbell switch which was easy to setup and works great, the other doorbell I charge, the battery holds up as advertised at roughly 6 months per charge. Charging involvews removing the battery from the doorbell with the included pin that opens the doorbell. The smart AI type options that identify faces takes a while to work and still needs some additional development work but is not a required feature feature IMHO. I use a 1TB hard drive in the base which looks like it will hold over a year's worth of video data based on current usage after several months. Installation of the hard drive is straightforward and easy and formatted via a simple menu. Access throught the app is easy and works very well. I travel internationally and can always access both properties and make any adjustments on the fly from anywhere. These hold up great through weather and PA winters. I have never had a cold weather issue with them. The night vision works so well that I seldom have the flood lights enabled for night motion sensing. The only real difference is you get color with the flood light enabled and under night vision the scene is black and white. I do not use the solar cameras so cannot comment but if they work as well as everything else they should be exceptional. Very impressed with the design, quality, user interface, and flexibility of everything in the system.

So far the new base 3 has worked very well. The added a I human detection, facial recognition and vehicle recognition have all been pretty cool. It's awesome that I can upgrade the storage to 16 TB, but the biggest drawback is that it only supports a 2 and 1/2 in hard drive. Most all surveillance hard drives for security systems are 3 and 1/2 in so you have to get a standard laptop. Hard drive to put in this and I'm not sure how that'll hold up long-term. All in all, this is a budget-friendly system that works well. Easy to set up and has local storage.

Better than expected. I installed this system in my dad's house with 4 cameras and a doorbell. I was worried about the system going down and me needing to repair it, but nope. After about 15 months everything still works perfectly. There was only one day of downtime (accidentally unplugged maybe). Easy to install. The solar power still works even through the winter time and snow. And we saved hundreds in subscription fees.

I should have bought the Reolink Home Hub PRO. It's more $$, but doesn't have the flaws, development shortcuts, or security concerns this does! Bottom line: no one should buy this. It’s a complete waste of money. Other than letting you “consolidate the storage location” of your recordings, nothing else works as advertised. Every feature they hyped either fails outright or actively makes the rest of the system perform worse. You’re literally paying to downgrade your setup. Update: Save your money. Buy a 128GB SD card for your cameras and forget about this thing. The SD cards will be cheaper and actually work. I have nothing good to say about this device. It messes with your WiFi, it slows down live camera access, and it doesn’t filter or consolidate notifications. My camera gives off more false positives when connected to it, and it even greatly limits the range of some models. Once they’re paired with this box, they can’t use your existing WiFi because they’re forced to connect only to the homebase’s network. For example: Solocam S220. Which has an extremely poor wifi chipset and antenna inside. But this and you'll paying good money to make your setup worse. And the best part, Eufy clearly doesn’t care. A few simple options and this thing might have been worth it. Remember: after connecting any camera to this especially those that you configure multi bridge on, provided that camera supports it. Which not all of them do of course. If the connection to the home base fails due to a Wi-Fi issue or the home base being offline for some reason. Your recordings are lost. These devices do not *safe* fail and continue recording to their local onboard storage. Meaning you will have no records of the events that are happening even if you can go into the camera and see a live view. Just another example of how the homebase makes your cameras worse. Update: despite the matrix of supported cameras. Even for those supported, it doesn't mean you can use the "automation" option with them.... Again what a let down this thing is. Update: Since there’s no way to configure anything related to the WiFi network it creates, the device insists on using channel 11, which is an awful choice in my area. Because of that, I’m having to reboot it sometimes twice a day just to get the cameras that rely on this custom WiFi network to reconnect. I honestly can’t believe how poorly this entire system was designed. Update again: This thing can’t even consolidate notifications in one place. All my cameras are supported, yet some of them have their “smart” notification settings outside of the HomeBase. So now I have to configure the HomeBase and each camera individually. Total waste of money. Update: Just found out it can’t delete footage properly. If you want to remove a single clip, your only option is to delete the entire day. It'll let you delete the little “motion” or “person” markers, but those don’t remove the footage. They’re basically stickers. To delete anything real, you have to wipe every recording from that day. It’s like nobody designing this ever used it. Update: I'm honestly struggling to see the point of this device. At best it reduces a little battery drain or SD card wear on certain cameras. It doesn’t work with all Eufy products, and even when something does connect to it, that doesn’t mean it gains the features Eufy advertises. If this thing is supposed to handle the “AI” processing, that should apply across every camera since the work is done on the image. Instead, most devices barely change, and only a couple get a few new checkboxes. For example: I have two wall cameras that can connect to the HomeBase and store events on it. That’s it. No new AI features at all. It also can’t centralize or de duplicate notifications. There’s nothing “smart” about the alert handling. The only extra feature is triggering the built in alarm, which is great unless someone just grabs the HomeBase, because then you lose the alarm, the storage, and half your system. Update: The more you use this, the more you realize how bad it really is. No alerts when a camera goes offline. “AI” only works outdoors, in perfect lighting, at close range. Cars get tagged as “motion” almost every time. Known faces get labeled as “person.” I’ve never had a single pet recognized. Just more “motion.” A complete waste. Update: Learned another one. If you have a camera recording continuously and it’s connected to a HomeBase, when that camera goes offline you can only view the recorded events. The continuous footage you set up doesn’t show up at all. At this point it’s a major letdown in every possible way. Update: This is a security nightmare. If you try to join the device to your WiFi network, it rejects passwords with special characters. Then it creates its own hidden 2.4 GHz network with an SSID you can’t configure. You can’t change its channel to avoid interference. You can’t disable it. And the password it generates was cracked in under a minute. I recreated that same network on my access points just to extend coverage for setup, something this device should support without all this nonsense. Original: The Eufy HomeBase S380, like nearly all Eufy devices, is fundamentally cloud dependent. Despite Eufy’s “local storage” claims, you need an active internet connection for the system to work properly. Without it, you lose access to essential features, including viewing and managing your recordings. The cameras and HomeBase must communicate with Eufy’s servers for device recognition, playback, notifications, and app connectivity. If that cloud link is broken for any reason, every camera shows as offline, even though they’re physically up and connected on your LAN. This reveals the core problem: you cannot view or manage your own locally stored recordings without Eufy’s cloud being available. The system forces authentication and routing through their servers before the app can access local video. Your “local” system is only as reliable as Eufy’s cloud. Some wired cameras support RTSP, but only for the live feed. Recorded footage is still locked behind the Eufy app and their cloud gating. Many cameras don’t support RTSP at all. In short: your recordings may reside on the HomeBase, but the ecosystem is cloud gated. If Eufy’s servers go down, or your internet drops, your cameras and HomeBase become inaccessible for playback or monitoring. Eufy could have implemented local access through a web interface. They simply chose not to.

The eufy HomeBase S380 is an excellent upgrade for my home security setup. I love that it offers local expandable storage up to 16TB, which means I can save all my security footage without worrying about running out of space or paying for cloud subscriptions. The advanced encryption provides peace of mind knowing my data stays private and secure. Setup was simple, and it integrates seamlessly with my existing eufy cameras. The 2.4 GHz Wi-Fi connection has been reliable, and everything runs smoothly through the app. It’s also great that there are no monthly fees, which makes it a cost-effective long-term solution. Overall, this is a powerful and flexible home security hub that delivers exactly what it promises. Highly recommend for anyone looking for a secure, expandable, and subscription-free option.

Finally something that doesn't require an extra subscription! I've been watching this brand and system for a while, watching the other good reviews pile up. Then Black Friday sale came along and I decided to buy a HomeBase combo with the Doorbell camera included. Added a Samsung HD from Amazon on sale for $119 for 2TB. Almost a month later with zero regrets. I should have done this sooner. Local storage, motion alerts, ability to monitor my home, pet, and elderly parents remotely when I travel, priceless. Oh and the solar cameras are sooooooo easy to setup and not have to worry about power cables and give the ultimate flexibility for mounting options.