SAMSUNG 14” Galaxy Book3 Pro Laptop Computer, 13th Gen Intel Core i7-1360P Processor / 16GB / 512GB, 3K AMOLED Screen, 120hz, Fingerprint Reader, FHD Webcam, 2023 Model, NP940XFG-KC2US, Graphite

Excelente producto y las condiciones de entrega fueron las mejores, llegó super rápido y en buenas condiciones. El equipo completamente nuevo y original. Llevo meses usándola y es todo lo que esperaba. 10/10

Great AMOLED display. Better than Macs.

Amazing screen, good performance, excellent design, light weight

I recently purchased the Samsung Galaxy Book 3 Pro and unfortunately, my experience has been far from satisfactory. After just 5 months of use, the AMOLED screen started exhibiting issues, specifically showing dead pixels. To my dismay, the problem escalated rapidly, with most of the screen pixels becoming dead within the span of the second day. Seeking a resolution, I reached out to Amazon customer service, hoping for a swift and helpful solution. However, my encounter with their support team left me deeply dissatisfied. I was advised to return the laptop, but the distressing part was that I was informed to bear some of the costs due to the laptop's prior usage. This situation is profoundly disappointing, as a premium product like the Samsung Galaxy Book 3 Pro should not encounter such critical issues within a mere 5 months of use. Moreover, I find it unreasonable that I, as the consumer, should bear any financial burden for a product that has clearly failed within the warranty period. I strongly believe that Amazon, as a reputable online marketplace, should stand by its commitment to customer satisfaction. A free replacement for a faulty product within the first year is a reasonable expectation, and the current arrangement feels unjust and unacceptable. In conclusion, my experience with the Samsung Galaxy Book 3 Pro and Amazon's customer service has left me feeling cheated and dissatisfied. I expected a higher level of quality and support for a premium product, and I urge Amazon to reconsider its stance and provide a more customer-friendly resolution.

Muy buena compra justo lo que necesitaba, excelente precio y calidad!!