🌀 Keep your washer steady, stylish, and silent!
The DC97-16350S Washer Suspension Rod kit by Nexjy features upgraded thicker springs and high-quality spring steel with anti-corrosion coating, designed to stabilize Samsung washers by reducing vibrations and noise. Compatible with numerous Samsung models, this durable suspension rod kit ensures a quieter, longer-lasting washing machine performance backed by extended customer support.
Manufacturer | Nexjy |
Part Number | DC97-16350S |
Item Weight | 1.7 pounds |
Product Dimensions | 27 x 3 x 3 inches |
Item model number | DC97-16350S |
Size | DC97-16350S |
Item Package Quantity | 1 |
Included Components | DC97-16350S Washer Suspension Rod |
Batteries Included? | No |
Batteries Required? | No |
W**.
Super!
I'm really impressed with this item! From the moment I unboxed it, I could tell it was well-made and designed with the user in mind. Setup was straightforward and quick, which is always a huge plus.In terms of performance, it has consistently exceeded my expectations. It does exactly what it's supposed to do, and it does it reliably and efficiently. I've been using it regularly for a while now, and it still feels as good as new.What I particularly appreciate is its ease of use. The features are intuitive, and I didn't need to consult a manual to figure things out. It truly makes my life easier.Overall, this has been an excellent purchase, and I genuinely feel it offers great value for the price. If you're looking for a dependable and high-quality item that delivers on its promises, you won't be disappointed with this one.
T**N
Great product!
Why did you pick this product vs others?:Worked great! Easy install.
S**Y
Great Fix Great Product
Washer is working great now! Simple enough to replace! Saved a bunch of money by doing it myself. Utube was also helpful as backup.
W**.
Terrible Quality! Did not fix issue and still needed a service repair man.
Bottom Line: Don't buy cheap. Buy OEM. You'll save yourself time and money.I purchased these because our Samsung washer tub started hanging heavily when on the spin cycle. It didn't matter if it was a full load or a light load. After doing a little research, I found that these suspension rods wear out over time...suggested replacement is around the 3 year mark. Which made sense as our washer was 3 years old.They came in and I found a video to help me install them. Easy install all in itself...just mildly difficult to get access to the shocks itself. Got the install done in about 30 minutes and on the very first load of laundry we did, guess what happened? Yup, the exact same thing as before.I called a service repair technician to come and check out what else might be going on. It took them all of about 10 seconds to tell me that my issue is the shocks. He pushed down on the drum and it looked like a bouncey spring rider from the playground. He said it's way too loose and that the shocks are out. I told him I just replaced them from parts I got from Amazon. He said they have been having a lot of repairs with shocks with the same issue. The OEM shocks are made better. 9/10 I would scuff and say "sure, whatever". But I can honestly say he's right this time. That should of fixed my problem. But it is no different with these brand new shocks than what it was with the OEM shocks with 3 years of use.The unfortunate part is it's going to run you about $55/shock online and you need 4. But the good thing is, you can save yourself money by doing the install yourself. It's easy but tedious. The quote I got for parts and labor for the repair was $791.56. That again is unfortunate because the washer is $648 brand new.Again, DO NOT BUY THESE SHOCKS. You'll be very disappointed if you do. Take it from me...someone who bought these shocks. And you guessed it...very disappointed.
A**R
Great and way nice you know which way is up.
It took us a second to figure out how they went end and which end was up but they worked great, tip: if they seem impossible to get in, they’re probably upside down,
D**T
Suspension rods
I was told not to purchase an non manufactured product for Samsung top load washing machineAs they will not hold up. I did it anyways and had an appliance man install them 20 minutes later the washer is working fine. I’m holding my breath though because the other day I did A load of bath towels and it started to get off-balance, but I just readjusted them inside the washer and it worked perfectly fingers crossed
B**T
Samsung washers are bad, but these fixed the issue.
We learned too late that Samsung top load washers are among the worst on the market. After a couple years of light use, the washer lost all ability to balance any load. I changed out the suspension rods. That worked for a year, and the same problem recurred. These rods are reportedly improved. Time will tell. If you have a poorly designed Samsung, these may correct the problem. Installation wasn't too difficult.
J**.
right stuff
Perfect fit and fixed the problem!
Trustpilot
4 days ago
2 weeks ago