CuisinartCoffee Maker, 12-Cup Glass Carafe, Automatic Hot & Iced Coffee Maker, Single Server Brewer, Stainless Steel, SS-16

This Coffee Maker has completely upgraded my morning routine! I love the versatility of brewing both coffee and tea in one sleek machine and it comes in black stainless which matches all my other appliances! The brewing capacity is perfect—whether I’m making a single cup or a full carafe, it handles it all with ease.The coffee quality is impressive, especially with the low, medium, and high temperature settings. I can adjust it depending on the roast or tea type, and every cup comes out just right.The programmable timer is a total game-changer—I just set it the night before and wake up to a hot, fresh brew. The auto shut-off gives me peace of mind, and it’s super easy to clean, which is a must for my busy mornings.If you’re looking for a reliable, multi-function brewer that does it all and looks great on the counter, this one’s worth every penny!

We enjoy the craft side of this coffee machine. We have had major issues with the pod side. Each time we use it, since the first time, it overflows and grounds get all in the cup of coffee and also all in and around the machine. It is a pain to clean the grounds out of the machine because no parts come out to clean, you just have to wipe inside and around until all the grounds are gone, this is very time consuming. Also when I contacted Cuisinart customer service I do not think their return policy is fair. They want me to cut the cord to the machine, take a picture of this, send back the machine and then wait 2 weeks for the replacement, therefore we would be without a coffee pot for two weeks because they sell a faulty product? If I have to go out and get a new coffee pot I’m going to buy a new one and not waste 200$ on one that doesn’t work well. I asked if they could charge me for the new one, ship it and then refund me when they get my broken one back, so we can use the craft side in the mean time, so we don’t have to be without one. They told me no, and I will have to go without and wait for the replacement. Seems strange, I asked why they operate this way and they responded, “we have alot of fraud and don’t trust customers to return the products”. Well welcome to the world, everyone deals with fraud, unfortunately part of owning a company is making the customer happy and standing behind your product. Very disappointed in this company and the product quality. Do not buy this machine!

So far everything works perfectly, I’ve tested the cup and timer for the carafe, all works good. I’m a 2nd time Cuisinart coffee duo user. I had my first one for approximately 10yrs, the heating element for the carafe finally went. One thing i learned early on with my first one that in the beginning exploded the pods like many others have had the experience, I push the pods down until the bottom needle pokes it then I put the top down on it, it worked for 10 years and is worth a try. … however so far I haven’t had to do that with this one. It is a step down from what we had but I love it. Looks good on my counter and all. So I have nothing negative to say. If your pods explode try pushing it all the way down then put lid down it’s worked for me in the past. This one I’ve not had to do that. I just got it yesterday and so far has exceeded my expectations especially in kcup area.

Great coffee maker. We've had it now for a few months. It's easy to clean. Love the brewing capacity. Can't go wrong with white. We like that it has an auto shut off, so whoever is last can still have hot coffee.

I like the coffee maker very much but..... The carafe arrived with a very small crack in it. I registered the product with the manufacture to take advantage of the warranty. I called Cuisinart to try to get a replacement and was told the damage may have been done in transit and I would have to contact Amazon. Amazon's remedy is to return the entire machine and they would send a replacement machine. All I need is a new carafe and can't get it from Amazon or Cuisinart apparently! I'll have to use the carafe from my old Cuisinart that this one was to replace. I have to believe this is a common problem and neither the manufacturer or the seller want to address it in a reasonable manner. Buyer be ware.

¡Excelente cafetera!Me encantó esta cafetera Cuisinart. Tiene un diseño elegante y la jarra de cristal es perfecta para preparar hasta 12 tazas de café, ideal para toda la familia o cuando tengo visitas. Solo he usado la parte para café molido y el resultado ha sido excelente: el café sale caliente, con buen sabor y muy aromático. Aún no he probado el área para pods, pero hasta ahora estoy muy satisfecha con la compra. ¡La recomiendo!

WASTE OF MONEY! Don't bother with this machine, you'll only end up tossing it out the window in a month. Regular pot side works fine, but the coffee pod side is terrible. First the little button inside (that tells the machine it's closed) wasn't being pressed down enough so it always signaled the latch was open. Wouldn't brew unless you keep a hand on top, applying slight pressure. I glued in a rubber foot, which solved that problem without affecting any other functionality of the machine.Second major issue is the coffee pods exploding. Randomly, yet frequently, those little plastic cups just bust right open sending coffee grounds into every nook and cranny of the internal space in the machine. There's basically no way to clean all of it out, so any future cup of coffee that is successful will still have grounds in it. Reached out to customer service ...they say it's the needle that needs cleaning. Cleaned (unclogged) the needle. Cleaned it again, to be sure. Next pod used was fine. Pod after that exploded. Cleaned the whole machine again. Needle wasn't clogged at all, but I cleaned it twice anyway just to be sure. Next pod exploded. I give up. Won't even try to sell/give this away to my enemies!

Excellent Coffee Maker. We have one at home and in the RV. Makes the best coffee ever. I