Dell OptiPlex RGB Desktop Computer PC, Intel Core i7 up to 3.8GHz, 16G RAM, 512G SSD, New 22 inch FHD LED Monitor, RGB Keyboard and Mouse, RGB BT Sound Bar, Webcam, WiFi, 5.0, W10P64 (Renewed) Black

We received the PC, and never could get the wifi to work. I used an Ethernet connection to try to update drivers, and called the customer service number for help. I spoke to someone named Eric who spent 20-30 minutes on the phone with me to help me with that and a few other things. They are reshipping out another dongle so that we can move his PC to his room. Customer service was exceptional!

PC work really good for about three months now the power supply is dead. Contacted Astsys for assistance. Waiting for a response hoping the supply can be replaced or the PC replaced.Will update if I get any feedback from them.Update 1 April 2025Supplier eventually replied on the 22nd March. They wanted to give me a $20 refund or replace the defective power supply. I requested a replacement because a power supply is more than $20.They said they will send the replacement and update me when it has been shipped.I had to message to find why it is taking so long for them to reply asking me for the serial tag which I sent from the beginning.Worst experience purchasing on Amazon. This supplier sould get a zero rating.18th April 2025Do not buy from this supplier terrible service.They couldn't ship a replacement part so they offered a $30 refund to purchase on my own but only gave me $15.I have never had bad service on Amazon like this.I am still trying to get a refund to purchase the replacement power supply f Om this seller and I have had enough. Worst service.Do not purchase from this seller.

The media could not be loaded. I've been using it daily for about a month and it's impressive. The specs are excellent, I would buy another without a second thought. Has handled gaming and video editing effortlessly and boots up faster than I can log in. The monitor is bright and clear although I would like to give the computer graphics upgrade in the future. On first startup I did have one problem, a tag from the RGB lights got caught in the fan but I was able to easily reposition it. I've bought refurbished computers in the past and it wasn't near as good as this package. I was skeptical at first, expecting everything to feel extremely cheap but honestly the quality is excellent.

It's adveroas a gaming desktop. I thought it would be able to handle streaming with a capture card. It can't even handle streaming! The network card is so poor it can't handle basic web browsing. I have 1 gig fiber and this thing can barely get 100 mbps speeds. My streams suffered to the point I had to stop and go back to my console while I got all the components to build my own PC. I wouldn't even buy this for a 5 year old as their first PC it's not worth it. Forget playing online you can't even look up stuff on Google! Worst of all y'all wouldn't refund me. So I went ahead and broke it down to send off to the recycling facility because a least I'll get some money for the aluminum and copper in it.

Worked great for the first month. Then lights and fan stopped working on unit. Unable to multitask (static tab and image editor on another). Entire system froze and had to be rebooted. Still cannot edit images or short videos. Unable to upgrade to Windows 11 because of incompatible components. Monitor became pixelated and no longer reads 'black'. Great for younger student or someone that doesn't need to multitask. Easy to set up. Everything I needed to run was included in the bundle. Love the keyboard and mouse. Already replaced the monitor and CPU.

The idea was nice. A starter computer with everything our 6 turning into 7 year old could possibly need. He enjoyed the colors of the keyboard and the tower display. All he does on his brother’s computer is Roblox and Minecraft so we thought this amazon renewed product would suffice. Unfortunately that was not the case. What was supposed to be a pleasant birthday present for our son turned into a source of frustration for him as the computer would restart itself unexpectedly and constantly when accessing certain games within Roblox. It also would not run the Java edition of Minecraft- see the driver error photo attached. It would also constantly disconnect from our wifi and we would have to always troubleshoot to fix the issue, only to do it time and time again (See the second photo). After failing to find and update drivers the computer would allow and even running an Ethernet cable to the computer, we decided to return it as it still kept restarting. 2 stars given for ease of return. Label was provided. However You cant return to Amazon Fresh stores if that’s your preferred method of return like it is mine. This you have to return through UPS. Dropped off today- now waiting on refund.

Has an I/0 cable error when it boots up, still works fine, best value for kids comp

I used to play simulator games and it works perfectly great.After doing the last update at euro truck game just stopped working but for others simulator games are great.