MemoryStar MG500 neck massager with Shiatsu technique Shoulder Massager Heat Heat function Shiatsu - GERMAN BRAND - neck massage pillow Neck Massage Shoulder Massage belt device infrared with Auto / Car Adapter

I received the MemoryStar neck massager today and have written this review having used it once, but I can't imagine my view is going to change with time. I suffer a lot with neck tension which builds up over time and I have used electric Homedics rotating shoulder and back massagers (I have one on my seat in my study when I am working). I'm not really a homeopathic type person, but I do believe a lot of people reach straight for a pill or painkiller when actually massage is what is needed to get the muscles out of spasm and back to proper function which then allows your skeleton to work properly. Unfortunately I don't get much time to get to a masseur and therefore I have looked around for a while for a decent neck massager. I have tried the 'electric impulse' types and they are better than nothing but don't really do the job. I liked the look of this - the photos on Amazon, the form and design of it looked good, and well, it's hard to say this without re-enforcing stereotypes, but it's German and therefore you have a pretty good chance it's going to be well-made. Before the device even arrived I had an e-mail from the manufacturers hoping that I would enjoy their product and asking me to be honest in my review so here I go:On the plus sides:The package was well-boxed and secure but easy to get open - a minor thing but I have got so fed up sometimes having to always resort to box-cutters/Stanley knifes to get into items sent via Amazon so it was a nice surprise to be able to open it quickly.The massager is made of a tough and durable material on the outside like a wipe-clean surface, and on the inside a mesh like that which you find on the back of some ruck-sacks which I assume is to help with airflow. Its comfortable and sits on your shoulders with the 'arms' wrapping around you, rather like your partner giving you a hug from behind. If you hold on to the 'arms' you can apply more or less pressure to the massaging balls which are two sets of three rotating balls with a span of about one hands size for each pair of three. This is important because it matches closely the size of a masseurs hands working on your neck. There is an emergency stop/start button and when you press stop it stops instantly. There is a 'reverse rotation' button which when you press it, stops the rotation immediately, pauses for about 1/2 a second then rotates in the opposite direction, and there is a heat button which lights up the rotating balls. In terms of the quality of the massage it gives, I am very happy with it. I like a very deep massage as I have a pretty solid neck sometimes and I wondered in advance if this would be able to apply enough pressure, but by pulling gently on the arms you can increase the pressure accordingly. I really like this product. There is a very thoughtful 12v cigarette lighter plug for use in the car and the only downside right now is that it comes with a pre-moulded German plug, but you can buy and adapter for a couple of pounds on Amazon (see: http://www.amazon.co.uk/dp/B00B9TCUL8 ). The manufacturers were very up front about telling me this in advance of the delivery and said that in the next couple of months they will be able to provide UK plug fitted for UK export. So in summary, I thoroughly recommend the product and the service of the company.

Two things to say about this product, one good and one bad - it's the best, most powerful and wonderful massager I've ever seen. Wonderful for my spinal condition. I've owned two. One lasted a year and then broke (I got a refund) and it's replacement has just broken after 2 years (4 days outside of it's 2-year warranty). Very frustrating. I didn't use it more than about once a week and didn't abuse it. A real shame.

Well I do not usually do this sort of thing , unless completely necessary , I first brought a Health plus massager for about same price ,for my dad , great quality no complaints . But I wanted 1 for my self and decided to go for a German 1 because of German engineering and the reviews were good . This is what I received . The model no is yo-9199 instructions so small in English and very little the box and all wording is Asian , to me this is not a German product . Looks like it's made in Taiwan , the build quality is poor very poor compared to the health plus 1 , add to this as soon as I plugged it in to try it nothing did not work so sent it back , will not be buying another 1 of these and this is not German

Unfortunately, this was already not working properly when we took it out of the box. One of the rollers was not heating up, and though they rolled okay and felt nice, it wasn't good quality. We ended up returning it, and getting a full refund.

I've never written a review on Amazon before, but I felt I had to with this product. Firstly, it works well and is well priced although I have tried others which are more expensive and have to admit they were probably slightly better. After using it for a few months, I realised something internally had cracked - it still worked but was really noisy and not ideal. I emailed the manufacturer as I could see it was a part that needed replacing and was hoping to buy the replacement. To my surprise, they said send the whole thing back to them in Germany (which I paid for) but within a week I had a brand new one delivered! I was very impressed and felt it was worth sharing :) Well done i&B Network