JUKIMO735 5Thread Serger & Cover Hem

This is my first serger. I did quite a bit of research and knew I wanted coverstitch and serger together. After reading all of the reviews, I took the plunge and decided on this one.I set aside an hour to get to know it, and sought out all of the helpful YouTube videos. Threaded it up, and it was amazing. For four test seams. On the fifth go, the stitching hung for a second, and then the stitches started to look funny. Somehow, a needle from the needle plate got caught and sewed itself right it into the serged seam, bending on the way out. It turns out that those needles are glued in, and none too securely.I called SewVacDirect and received outstanding customer service. The crazy part is that the whole needle plate had to be replaced -- I couldn't just replace the single needle. SewVacDirect offered to send a UPS label to pick up the machine or send me a new part. I opted for the new part since it was an easy fix, but it was out of stock. I was shipped a new one out about a week later and set down to sew again. I got through a pair of pants and a sleeve for a shirt, and the same thing happened! Talk about frustrating! This time, however, it was the straight needle that came unglued, and it had not bent on the way out. So I decided to get a little creative. I grabbed some epoxy and very, very carefully epoxyed that thing in. Voila! It now works like a charm.I would say that this is something very minor. Considering it came in an unopened Juki box and I did not pay dealer prices (who would have inspected and serviced it before I took it home), I consider this to be a great buy.

very fast service for delivery, free shipping ,wow.the machine is very powerful, great stiches and easy to use, the instruction on the booklet were difficult to follow.I love juki product, this is my first portable serger with juki.

I LOOOVE this machine and am so happy I decided to get it. (I got a used-like new one.) Threading is not difficult at all (but you'll probably find it easier to do the first time if you google some YouTube videos and check those out before getting started.) Sewing knits is such a pleasure with this machine and I can't wait to try coverstitching as well. Very, very happy with it, and am glad I bit the bullet to finally get a serger/coverstitcher!

Received super quick. Great serger, so fun to sew with it

The instructions are very difficult to understand. I can not even get the thing to work. I think it is defective, but am unable to verify that fact. I would love to have someone contact me so I can figure out how to work this machine!