Does it map multiple floor levels?

Hi, Thank you for message. Yes, Freo does allow up to 4 maps saved at the same time. To enable this feature, please update your Narwal Freo App to v1.00.27 or later, and then update the firmware in Narwal Freo app to v01.03.02.10 to gain access to building multiple maps. Please keep in mind that, when the robot is placed on those maps that do not have the base station (e.g. Base station is placed on the first floor, while robot is on the second floor), its mopping related functions (including Mopping/Vacuum then Mop/Vacuum and Mop) are limited due to the inability to return to the base station to wash mop pads. As such the maximum area for mopping on those maps will be limited to 150sqft/14㎡. Thank you for your understanding. Narwal Robotics

Do you need 2 machines for 2 story house?

Yes. Mine works only on the first floor.

Does it have a hepa filter? If yes, both robot and the base, or just the base?

Hi, Thank you for your message. The robot uses E11 grade filter paper to efficiently intercept dust and particles, protect clean air, and prevent secondary pollution while Base stations do not. Hope this answered your inquiry. Kind regards, Narwal Robotics

Lleva cable para cargar la bateria?

Gracias por tu mensaje. Sí, hay un cable de alimentación para la estación base. Espero que esto haya respondido a su consulta. Atentamente, Narwal Robótica

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NARWAL Freo Mate Robot Vacuum and Mop Comb, Washing & Drying, Dirt Sense Ultra Clean, Auto Add Cleaner, LCD Display, Smart Swing, Arcuate-Route, WiFi, APP Control, White

NARWAL Freo Mate Robot Vacuum and Mop Comb, Washing & Drying, Dirt Sense Ultra Clean, Auto Add Cleaner, LCD Display, Smart Swing, Arcuate-Route, WiFi, APP Control, White

Product ID: 486120187

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Details

Brand
NARWAL
Model Name
YJCC012
Special Feature
Bagless
Color
White
Product Dimensions
18"L x 16.1"W

🌀12N high-speed spinning mop force

📱Full app & WiFi control (2.4G)

🧼Auto mop washing & drying system

Description

🤖 Elevate your clean game — smarter, deeper, hands-free freshness!

SMART SWING FOR CORNER MASTERY - Innovative corner-trap tech activates mop swings to reach dust and grime along walls and baseboards others miss.
CUSTOMIZABLE DEEP CLEANING POWER - Patented 12N downward force with triangular mop pads ensures streak-free, floor-safe cleaning on all surfaces.
DIRT SENSE ULTRA CLEAN TECHNOLOGY - Smart sensors detect mop dirtiness and trigger precise high-speed mop washing with optimal water and cleaner mix.
TRIPLE MOP DRYING MODES WITH GENTLE HEAT - Dual air tunnels with 40℃ drying keep mop pads sanitary and ready, eliminating foul odors and bacteria buildup.
FREO MODE HANDS FREE MIND FREE CLEANING - Seamlessly integrates vacuuming and mopping with intelligent auto-cleaning logic for a truly effortless home.

The NARWAL Freo Mate is a premium robot vacuum and mop combo featuring intelligent DirtSense technology, auto mop washing and drying, and smart corner cleaning. Controlled via app over 2.4G WiFi, it delivers customizable deep cleaning with patented high-speed spinning mop pads and adaptive downward force, perfect for vinyl, tile, hardwood, and marble floors. Its innovative Freo Mode redefines automated home cleaning for busy professionals seeking spotless floors with zero hassle.

Specifications

Power Source	Battery Powered
Batteries are Included	No
Voltage	110 Volts (AC)
Capacity	1 Fluid Ounces
Compatible Devices	Smartphones
Form Factor	Robotic
Control Method	App
Filter Type	Cartridge
Battery Life	3.5 Hours
Cleaning Path Width	5.51 Inches
Battery Type	Lithium Ion
Surface Recommendation	Vinyl, tile, laminate, hardwood floors, marble...
Special Features	Intelligent Mop Lifting, Auto Mop Washing, Dirt Detection Sensor, Edge Cleaning, Scheduling
Controller Type	App Control
Item Weight	9.57 Pounds
Item Dimensions L x W x H	18"L x 16.1"W x 25.59"H
Color	White

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Moroccostore

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TrustScore 4.5 | 7,300+ reviews

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NARWAL Freo Mate Robot Vacuum and Mop Comb, Washing & Drying, Dirt Sense Ultra Clean, Auto Add Cleaner, LCD Display, Smart Swing, Arcuate-Route, WiFi, APP Control, White

Details

Description

Specifications

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