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Q: Why can’t this be delivered to Pennsylvania?

Hi, It can absolutely be delivered to PA! There can sometimes be issues with shipping TO THE LAB from NY, but we are authorized to test in all states! This sounds like a possible technical issue with Amazon? This test should be able to be shipped to all states. Thank you for your question! Health2u

Q: It will not let me order it from this site. Not deliverable to this address in PA is showing?

I am very sorry you are having trouble with this product! Other than contacting Amazon support, I can advise you to look down below the "add to cart" and look for "see all available" then click on this to see all of the sellers, there, you can purchase from us, Health2u. It's possible that the "Prime" seller, the default seller that comes up if you do not look at "all available" sellers is not authorized to test in PA? I hope you can get this worked out!

Q: I reported it to Amazon and they said it would be fixed in 24-48 hours if legitimate. I ordered from your site if that is ok?

You are more than welcome to buy it from our private website or here on Amazon. We no longer use Prime, so if you only want to buy Prime, you'll have to buy from a different seller. Amazon still guarantees all purchases whether Prime or not. The difference of Prime vs direct from a seller is the second day air delivery. We ship directly from our clinic, via USPS First Class, on the same business day as the order. We have been utilizing Labrix/Doctor's Data testing in our practice since 2006. You can rest assured extensive knowledge of these tests and results as well as top notch customer service from our clinic.

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Why can’t this be delivered to Pennsylvania?

It will not let me order it from this site. Not deliverable to this address in PA is showing?

I reported it to Amazon and they said it would be fixed in 24-48 hours if legitimate. I ordered from your site if that is ok?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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