HeybikeElectric Bike for Adults, 1200W Peak Brushless Motor, up to 50Miles, 28mph Max Speed Electric Mountain Bike, 480WH Removable Battery Ebike, 27.5'' Tires, 7-Speed and Front Suspension

- Initially I had to change out the inner tubes when I got this ebike back in May because they kept losing air and being punctured from use. This ebike has 700 miles now and it still feels strong. The brakes are still functional and after all that and 700 miles later it still feels good to ride and the battery holds its charge. I usually get 40 miles of battery using mostly the motor and pedaling a couple of miles here and there.- It was easy to put together when I took it out of the box. I get up to 22 miles per hour full throttle.Mentioning the throttle, you might get hand fatigued from twisting and holding the throttle down.- Only negative I can think of is that the battery is bulky and wiggles and feels unsecured when I go over hard surfaces and big bumps.

I'm going to list the Cons before the Pros, just because this is going to be a long review and I want to make sure people are aware of any potential problems, but I want to point out that despite the Cons, this bike is still worth a 5/5 from me, with the primary reason being the price: I spent literally dozens of hours searching and this was the only bike with a motor and battery this good for this price, from a proper Brand that can be contacted reliably for support.Issue:The most common issue, which based on reviews here and elsewhere seems to be happening to 1 in 20 people lately, is the packing plastic spacer on the left side of the front wheel breaking, leaving plastic wedged into the axle without anything protruding to grab the plastic by to pull it out, preventing you from putting the quick release rod through the axle in order to put the wheel on the bike. If this happens to you, heybike will send you a video instructing you to simply ram the quick release rod through the axle to push out the piece of plastic. Based on other people's comments on videos, that seemed to work for most people. But if you happen to be very unfortunate, like me, and the plastic is wedged in there so bad that you actually bend the quick release rod in the process of ramming it for hours, then fear not. When I had that problem, I contacted support and they send me a new quick release rod, which took a week to arrive. This inconvenience cost me an opportunity, but I'll cut them some slack because it's still a great bike.Shipping CostAnother con is that the company does not cover the return shipping cost if you end up having to send the whole bike back. According to their policy in the book that came with the bike, you will be responsible for paying the shipping cost on returns. However, you do not have to pay the shipping cost on replacement parts if something arrives faulty. Most of the time if there's a problem on arrival, it's just a part, not the bike frame, so that should be fine.DisplayAnd, as usual, the built-in speedometer says you're going a little faster than you really are. Apparently it's typical for manufacturers' displays to present a speed that is 10-20% faster than reality in order to upsell their bikes, so I wasn't too upset to see that this bike was showing speeds around 5-10% faster than my phone GPS was giving me. Other than that, the display looks good, it's bright and can be adjusted for visibility at day and night, and it's easy to use. More expensive bikes will come with more customization options on their displays, but bikes in this price range tend to have basic displays, and this one is still better than average.BatteryThe battery life is great. Most e-bikes only get about half of the range they say they do, but this bike can actually get a little MORE than what they say it gets. They state 30-40 miles to a charge. The parts I needed only just arrived, so I haven't gotten a chance to deplete the battery yet, but at 10 miles of riding in pedal assist 3 mode with my speed generally between 12-20 mph, I only took the battery down to 80%, so that might mean 45-50 miles to a charge. And I weigh 215 pounds, so if I can get that kind of range, you'll probably have no problem. Expect 25-30 miles of range on throttle, 40-60 with pedaling.The battery's charge indicator leaves some to be desired, as when it is fully charged it will have 2 red lights and 3 green lights. At first glance one might think that means 60% charge, but it does in fact mean full charge. The battery can be locked to the frame with a key, which is important to prevent people from stealing the battery off of the bike, though you will still need a bike lock to protect the bike so they don't just steal the whole entire thing. Get a U-lock to go around the frame, not a cord lock which can be cut. There's a reason U-locks come with theft protection and cord locks don't.MotorThe 500W motor, as used by this bike, should be the new standard for e-bikes. In Europe the limit is 350W, so I understand why people make them, but if you live in the US like me, then you can use a 750W in most places, and 500W pretty much anywhere. I weigh 215 pounds, and the motor was enough to bring me up to 19.8 mph in a few seconds, and a few more seconds of rigorous pedaling got it up to 23 mph, which felt faster than I was expecting it to. Most places limit e-bikes to 20 mph, and this will get you to that.ComfortThe handlebar grips are a nice touch, the front suspension is better than nothing, and the seat is a little wider than a typical bike seat, but still pretty basic. These were nice touches that you wouldn't normally see on a bike this price, and it shows that they wanted this to be a finished product, not just the bare minimum that they could get out the door. If you weigh 200+ pounds and plan on riding dozens of miles, hopping curbs, and riding on the undermaintenanced roads and sidewalks that a lot of us are subjected to, then you might still want to buy a more comfortable bike seat and upgrade your suspension, but if you're just an average 140-pounds, it will probably be good for you.SizeThis is a big bike; bigger than I was expecting. The 5'4-6'4 height range sounds accurate. If you're shorter than 5'4, then when the bike isn't moving, you'll have to lean over on one foot because you're not touching the ground with both feet at the same time. At 5'9 the bike feels great, and it still has a lot of room to raise the seat more.BrakesThe brakes are plenty strong enough to stop the bike fast.Night VisibilityThe stock headlight is good enough for city riding. If you were going somewhere with no lighting at all, you'd probably want a stronger headlight to feel safe going full speed knowing what lies ahead. The tail light is bright and adjustable, so drivers know you're there. As standard, it's got reflectors on the wheels so people on the side can see you at night too.LooksThe bike looks great. If you want your bike to look like a bike, this bike is for you.WeightIt's heavy, like all e-bikes. For a bike this big, with this powerful of a motor and this big of a battery, it's actually lighter than average, but if you're a smaller person then you might want to just go ahead and buy a smaller and lighter bike, because I imagine this would be difficult for a smaller person to pick up and carry.SupportTheir phone support answers fast, but it is a bit limited and feels like it's only there to receive calls, not resolve them; after you tell them what your problem is they'll redirect you to their e-mail support which will take longer to respond (12-48 hours), but they were helpful and they answered my questions and helped solve my problem.Lately, this bike has been going on sale for $500-800. If you can get this bike for $700 or less, get it. The only bikes with comparable specs for cheaper than $600, are from companies that don't even exist or drop-shippers that can't provide proper support if anything goes wrong. And most reputable sellers with bikes this good are charging a lot more for them. Based on their website, it looks like they're moving on to more expensive bikes with fancier designs, so this might be your last chance to get something standard and classic like this from Heybike.__________Update:I've got 320 miles on the bike so far, and it's running great. I've gone over some sketchy stretches of road and I was really worried about the tires when I heard the sounds of metal and glass pieces flying out from under them, but there are no punctures and everything's still fine. I've heard that stock tires on bikes tend to be cheap, but these seem like some good tires and I'm happy with them so far. The traction is great, and when I apply the brakes fully from full speed, the only thing that slips is my own body as I brace for the deceleration. And speaking of the brakes, they work great, and they were silent at first, but I've gotten them pretty dirty from doing deliveries in the rain, and they're starting to squeal; I'll need to get some brake cleaner and scrub off the brake pads, but other than that the brakes are good. The waterproofing on the motor and battery seems to work well enough; I've ridden in the rain for hours and I've gone through lots of sitting water at 20 mph, and it hasn't gotten into anything. Just remember to keep those rubber covers squeezed tight into the ports on your battery and you'll be fine in the rain. I bought a more comfortable seat with suspension, and that combined with the front suspension is working great to cushion me on long rides on choppy roads. I adjusted the front suspension to a level that works good for me, and I really appreciate that that's an option. Also, it took me a few weeks to get my legs back in shape, but now that I'm used to it, this bike actually works great for regular pedaling as well. A common problem with most heavy fat tire ebikes is that their weight and resistance makes them difficult to pedal without motor assistance. But I've done a lot of riding with the motor turned off, and I can maintain 17 mph without the motor when I'm on good roads, though it definitely helps to use the motor to get up to 20, then turn the assist down to 0 and use my legs to maintain speed and save the battery, since I sometimes do deliveries for 4-6 hours before taking a break to recharge the battery.I've also gotten a lot of compliments from strangers about the bike, and that's fun.

For the price the bike is...fine. If you run into the issue of needing literally any replacement part, you'll be better off going through a local repair shop though.The speed is adequate for neighborhoods and back roads, and it isn't too fast to for most bike paths. The battery life seems to be holding steady.With this being an older model of E-Bike it's very heavy, isn't exceptionally durable, and as mentioned before, lacks a lot of parts availability. There's enough generic parts on the market that can cover most repairs though.

I just put on my first 150 miles and really enjoy this bike. The pedal assist saves wear on my knees but my legs still get a good workout. I also like riding at the same road speeds I did when I had younger legs. The bike was well packed and assembly was easy. I didn’t have to make any significant adjustments after assembly but I tightened the fork after it wobbled in the headtube at 100 miles. It doesn’t have a means to tighten other than the handlebar clamps so it will loosen again. The back brake still squeaks a little when I move it but not on the rides. It should get better as it wears. The disc brakes are very good and appreciated with the bike being fast and heavier. The seat was OK the first couple of rides but I got a better one and added aftermarket fenders with a rear carrier rack and tail light. I wish they came with a tail light that was controlled with the headlight. There are no bike trails where I live so I ride streets and country roads with the lights on for safety. I sometimes forget to shut my tail light off when I get back. You can shut everything else off at the battery. Road riding in the mountain bike position was hard on the hands and shoulders so I replaced the handlebars with 120mm risers to sit more upright. (Grips pop off easy if you plug one end and put an air compressor or tire pump in the other.) Tires are good and it will go down a gravel road unlike my old racers. It had the best price and feedback with the most features of any of the e-bikes I looked at this price point. I can get a couple 12 to 15-mile rides in before charging but try to charge after every ride. I like the energy display and other info but the trip meter is impossible to reset. I use a GPS phone app while riding anyway. E-biking is amazing especially on hills and in headwinds. You ride longer and more often. Always use a helmet. If you go off the bike at cruising speed you’re going to want something between your head and the pavement. It cruises for me at 15mph riding in first pedal assist, 18 in second, and 22 plus in third. Seven speeds are enough. I use lower gears to adjust cadence in the first two assists and 7th speed in third. This is my first upright e-bike and I would recommend it as well as e-biking overall if you are thinking about getting into it.