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Cuisinart12-Cup Coffee Maker, Programmable PerfecTemp Thermal Carafe Coffee Machine with 1-4 Cup Setting, Brew Strength Control and Brew Pause, Stainless Steel, DCC-3400NAS, Silver

Cuisinart12-Cup Coffee Maker, Programmable PerfecTemp Thermal Carafe Coffee Machine with 1-4 Cup Setting, Brew Strength Control and Brew Pause, Stainless Steel, DCC-3400NAS, Silver

Q: Does the model with the insulated stainless carafe have a heater on the bottom?

We just received this unit. The 3400 with insulated carafe indeed has a warming plate. I have no clue why. After all the thermal carafe is supposed to keep the coffee hot so it seems odd. And given how many complaints I see in these reviews about the warming plate rusting and breaking etc on the model 3200 (glass carafes) I'm more than a little concerned. I didnt expect a warming plate. Our old Cuisinart (975TC) thermal carafe kept the coffee hot for several hours and had no warming plate. From what I can tell so far, the plate seems quite hot when the unit first turns off after brewing and I guess shuts off soon after ... ? 30 minutes after brewing the warming plate is cool. Obviously with the thermal carafe there is no need to keep the warming plate going to keep coffee warm like the 3200 glass carafe unit but again there seems to be no reason for it in the first place. Is it supposed to temper the carafe while in the brew cycle? The manual says nothing about it at all. The model 3200 manual clearly discusses the 3 temperature settings for the warming plate. On the 3400 the square "Program" button is the "Carafe Temp" button the 3200, so slightly different hardware in the control panel. I guess we will see how it goes.

Q: I have heard problems with the thermal carafe being maybe hard to clean has anyone noticed a problem with the carafe?

When the inside of the pot gets stained put a "dishwasher tablet" in the pot with boiled very hot water. Let it sit awhile, then I rinse really well and the run a vinegar water solution thru the pot (per instructions in book that came with the pot) be sure to remove filter, then I usually run at least two 12 cups of plain water thru pot and you have a clean pot and maker. Just be sure to rinse the pot really well after cleaning you wouldn't want to get any of the cleaner in the maker. I also change the filter at the same time. We've had out pot for 10-12 yrs and still love it!

Q: How do you shut off the heating platform before the auto shut-off 4 Hour timer

Depress and release the Auto shutoff button

Q: Having a thermal coffee maker must keep coffee hot all day but that’s not the case. It’s room temperature by afternoon. What am I doing wrong?

Mine stays hot until about 4:00 pm and I have it set up to brew at 6:00 am so I have no idea what could be the problem with yours.

Product ID: 38169489

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Details

Brand
Cuisinart
Color
Silver
Product Dimensions
7.75"D x 9"W x
Special Feature
Programmable
Coffee Maker Type
Drip Coffee

⏰24-hour programmability

☕12-cup capacity with strength control

🔥PerfecTemp hotter brew tech

Description

☕ Elevate your coffee game—because your mornings deserve the best!

PAUSE POUR ANYTIME - Brew Pause lets you grab a cup mid-brew without waiting—because life doesn’t wait.
WAKE UP ON YOUR TERMS - Set your brew up to 24 hours ahead with programmable convenience—never miss your morning ritual.
TAILORED BREW STRENGTH - Customize your coffee’s boldness with Brew Strength Control for a personalized caffeine kick.
BARISTA LEVEL TEMPERATURE - PerfecTemp technology ensures every cup is piping hot without compromising flavor—coffee perfection in every sip.
SLEEK STAINLESS STEEL DESIGN - Modern silver finish with an easy-to-read backlit LCD fits perfectly in any professional kitchen or office space.

The Cuisinart 12-Cup Programmable PerfecTemp Coffee Maker combines advanced brewing technology with user-friendly features like 24-hour programmability, Brew Strength Control, and a thermal carafe to deliver hotter, customizable coffee. Its sleek stainless steel design and intuitive interface make it ideal for busy professionals seeking convenience and quality in every cup.

Specifications

Material	Stainless Steel
Item Weight	10.2 Pounds
Unit Count	1.0 Count
Number of Items	1
Item Dimensions D x W x H	7.75"D x 9"W x 14.25"H
Capacity	3 Quarts
Style	Perfectemp
Color	Silver
Recommended Uses For Product	Daily Home Use, Office Use, Small Gatherings
Operation Mode	Fully Automatic
Voltage	120 Volts
Human Interface Input	Buttons
Wattage	1100 watts
Filter Type	Coffee
Specific Uses For Product	Countertop
Special Features	Programmable
Coffee Maker Type	Drip Coffee Machine
EU Spare Part Availability Duration	2 Years

Have a Question? See What Others Asked

Does the model with the insulated stainless carafe have a heater on the bottom?

I have heard problems with the thermal carafe being maybe hard to clean has anyone noticed a problem with the carafe?

How do you shut off the heating platform before the auto shut-off 4 Hour timer

Having a thermal coffee maker must keep coffee hot all day but that’s not the case. It’s room temperature by afternoon. What am I doing wrong?

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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6513 DH

Duties & taxes incl.

Moroccostore

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago