Conditioner is outdated or is it suppose to have chunky white rocks?

Conditioner does not have expired date or outdated. Label states best use 24 months after opened. The cap maybe or possible didn't get tightly closed and it's exposed to air for long period of time then it's got thicken and chunky.

Does this help with hair loss

Yes, it's formulate Hair thinning prevention.

Where does your glycerin derive from?

Our Vegetable Glycerin is derived from Coconuts.

Why does the conditioner feel gritty?

I love it and I will order more of this thanks

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Mountain TopApple Cider Vinegar ACV Shampoo & Conditioner Set (2 x 8oz) with Biotin, Castor Oil - Fuller & Thicker Hair, Reduced Frizz, Split Ends - Paraben, Sulfate Free, All Hair Types, Men & Women

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