Waykar 296 Pint Large Commercial Dehumidifier for Basement, Industrial and Job Site Space up to 8000 Sq. Ft -Intelligent Touch Control

This company is exceptional to deal with. Had issues with a dehumidifier and my dealings with their customer service representative (Penny) was timely, effective and extremely helpful. Their working unit itself is very efficient and worth the money. I highly recommend this Company's products based on the fact that they stand behind their products and are completely customer oriented.

I received this product and it was very easy to setup. It dropped the humidity level within hours and kept it at a nice 43% where I had it set in my basement. After 4.5 months there was an issue and I worried that customer support would not help. To my surprise the got back to me within 24 business hours and determined there was a manufacturing defect and are honoring their 1 year full warranty. I think the warranty last longer but the options for repair or replacement cost a small fee instead of being 100% covered. Good customer service and response.

No tiene instructivo.

I purchased this unit because my basement has been too humid. I already have 2 dehumidifiers running constantly and a heat pump water heater pulling extra moisture from the air. I was having a hard time getting the humidity below 60%.After this unit came in, I let it sit for a day to ensure the refrigerant settled if it was disturbed during shipping. Unpacking was pretty easy as once you cut the straps the box lifts right up. There was a few crushed areas of the box so I was a little concerned there might be damage but the air packs they had inside prevented this. I will say there unit was heavy as the case is metal. It feels well built and solid.I am a little limited where I can run it in my basement as the spec for the unit lists it as 1900W (I will eventually get around to measuring). I had a dedicated I can run it on and not worry about tripping a breaker. My one complaint is that the cord is a bit short and at one corner of the unit. The air intake is in the back of the unit and the exhaust comes out one side so the cord in a corner is harder to position the unit. I have the drain hose (included) go into a condensate pump which dumps the water outside.After setup, I ran the unit on the high fan setting in my basement. It puts out a lot of air. It brought the humidity down from 62% to 45% in roughly 2 hours. This reading was confirmed by a near by dehumidifier. I will say this unit throws out some heat. It has increased the basement temperature a few degrees in the area it is running in, but this is a byproduct of getting the air dry and an acceptable trade off.All in all I am happy with the purchase. I will post an updated at the end of the summer season.Update: Due to colder weather I have shut this down for the season. It performed very well but did increase the temperature in my basement.

Machine didn't work at all and getting a full refund off the seller was a nightmare