My 10 year old can hear his friends but they can't hear him. What are we doing wrong?

I think it is the volume dial, I couldn’t hear anything at first until I adjusted it. It is on the same side as the microphone, it’s a black dial thing that you can move to put the volume up and down. Hope this helps!

How do I get both ears to work?

Get a hardware engineer to fix it or buy new ones

Only the left side works how do I fix that?

the 3.5mm has an issue check that it is not bent, rotate it, if both sides work then the 3.5 mm jack has an issue. if it is broken, there is no fix, since the plug is fixed.

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Description

🎧 Level Up Your Game with Style!

MUTE IN A SNAP - Swift flip-to-mute feature for instant control
PLAY STATION APPROVED - Officially licensed for guaranteed compatibility and quality
COMFORT MEETS PERFORMANCE - Breathable, lightweight design for marathon gaming sessions
IMMERSIVE SOUND EXPERIENCE - Powerful 4mm audio drivers for every command and cue
CRYSTAL CLEAR COMMUNICATION - Bi-directional mic ensures your voice is heard loud and clear

The PDP Officially Licensed Playstation LVL40 Stereo Wired Headset in White is designed for gamers who demand comfort and clarity. With features like a flip-to-mute mic, lightweight build, and powerful audio drivers, this headset ensures you stay connected and immersed in your gaming experience.

Specifications

Controller Type	wired
Control Type	Volume Control
Unit Count	1.0 Count
Item Weight	320 Grams
Headphone Folding Features	Over Ear
Earpiece Shape	Rounded
Headphones Ear Placement	On Ear
Style Name	Classic
Theme	Video Game
Color	White
Wireless Technology	Wired
Connectivity Technology	Wired
Headphone Jack	3.5 mm Jack
Is Electric	No
Antenna Location	Gaming
Compatible Devices	Gaming Consoles, Laptops, Desktops
Cable Features	Without Cable
Additional Features	Microphone Feature,Noise Cancellation,Volume-Control.Adjustable Headband,Flexible
Enclosure Material	Durable, Light-Weight Polypropylene
Specific Uses For Product	Travel, Gaming
Frequency Range	20 Hz - 20,000 Hz
Impedance	40 Ohm
Noise Control	Sound Isolation

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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