PretzelHaus Bakery Authentic Bavarian Cinnamon Sugar Pretzel

perfect texture. perfect flavor. well worth the cost. definitely will buy more.

Got my box in about a week ago. Was very excited! Opened the box carefully, the white salt bag was on top (not cut/not opened). I moved it out of the way, and The very top pretzel bag had a hole in it and was COMPLETELY BLACK with MOLD! Im talking Smelly Moldy, Disgusting Moldy, make you throw up in your mouth Mold! So I pulled out a big Ziplock bag and put it in there and sealed it up (just in case the seller needed proof). I emailed the seller and got a refund right away. So I ended up throwing the WHOLE Box away because I didnt feel it was safe to eat the other pretzels. These are individually wrapped, so it might have been ok to eat, but not worth the chance for me.Well since I got the refund, the price has went from $27.95 to $34.95. So I refuse to order at a higher price to "recoup" the sellers mistake. So with the mold and the change in price, I rate this a 1 out of 5. I am removing this from my watch list and not going to order again.

My faith in this business is restoredI DID indeed receive a reply after my comment about the defective product (somehow I missed it)Not only did the company reply but sent out a "larger than the original" replacement. My order was originally for 10 pretzels and the replacement box contained 25 (I may even, actually use up all the salt they sent... inside joke if you've ordered and know how big the bag of salt is).Good job in responding and making the order and experience "right!"Thank You.Yet another update;Even though the package on the pretzel says "BEST BY 07/31/16" the attached pictures says something different.Really, MOLD and I have not had these pretzels one week yet.And no contact when a bad review is written?This is just the worst.Update to the Update;Seems as if the price has gone down a bit to $23 or so dollars. Sadly, so has the quality. It seems as if every pretzel I have eaten from this latest batch has been under cooked. All have been so "doughy" inside it is almost like eating raw pretzel dough.I fear my purchasing of this product is about to come to an end.Update of my review.The price increase will force me to NOT buy these pretzels much longer. I noted below they were $20 then they increased to $23 and change and now, just 9 NINE DAYS LATER the price is now $29. This s flower and a few other ingredients, none of which are gold.Sorry but the price has become prohibitive. This order will be my last, you have priced yourself out of a customer.These are awesome pretzels. They remind me of the ones I used to get when I lived in New York.They are soft and chewy. They give you enough salt for 1000 pretzels.I sent my sister a box and we video chatted and video drooled about how good they were and how they reminded us both of growing up eating them in New York.I recommend them over that store bought frozen brand, even though those are good also.I wish I had found the case of 50 for $70 instead of the individual boxes of 10 for $20.00, they really should let you know they have a discounted bigger box. :-(

Excellent German style pretzels tasty and nice and soft with just the right amount of salt. Great with a stein of beer

I love soft pretzels! For context, my primary go-to pretzels are of the "keep in freezer, make in microwave" type, so that is the baseline for this review. Lately, I have had problems locating jumbo-size frozen pretzels, but I saw these on Amazon and decided to give them a try. Big upside -- they don't have to be kept frozen, and they were certainly convenient and available! But in reality, to me, that's where the story ends. I ordered the 10-piece pack and have made several pretzels so far, but each lacks the subjective qualities I have come to expect -- chewy texture, moist inside, yeasty flavor.... These pretzels just seems bland. Dry. Little flavor. I tried to vary my preparation and it always came out the same -- big pretzels, little desire to finish it. I'll finish my 10-pack order, only because my frugality won't permit me to trash them, but I won't order more. I REALLY wanted to like these pretzels, but they just didn't meet my expectations.

first time i bought the cinnamon sugar and be forewarned while they were good, the cinnamon sugar is baked into the pretzels no bag of it to sprinkle on top, now it tasted good but you could mistake its appearance as a plain pretzel. i have also bought the plain ones (non salted) because i like to dip mine in a good nacho cheese sauce they are individually wrapped and do not need to be refridgerated they are a good siize like you would by from pretzel shopscan be eaten straight from package (no cooking / heating required) or add melted butter or add your own favorite topping or dip, basically a fresh pretzel shop pretzel with at home convienience.

As a NYC boy, I have very fond memories and high standards for food, even street food. I've been dieing for a real NYC soft dough pretzel for a long time When I saw these pretzels and the high ratings, I had high expectations. Unfortunately, my expectations were much too high. They are nothing like the NYC or Philly street pretzels. They are just a step up from the frozen Super Pretzels in the supermarket. The only nice thing is they don't have to be refrigerated. They're very doughy and don't have the satisfying chew the real ones have.Unlike what everyone in the reviews said, my pretzels did not come with any salt packets. No salt, no instructions (although not needed), no name brand on any of the packaging. I wonder if I got the official product. I have been in touch with the vendor and hope to hear from them soon. Meanwhile I will increase my baking time to 10 minutes and see if that helps with the doughiebess.UPDATE:Uncooked for 10 minutes and the pretzel is more crunchy, but still had a doughy taste. The vendor promptly contacted me and is sending the missing salt packet.