LevelLock Smart Lock (Matte Black) – No Longer Available for Sale

I've installed just about all the smart locks that are on the market today, and this one is by far the BEST. My issues with other brands I've installed is the overall size of the back of the locks due to the technology on the inside. They all work well, aren't aesthetically pleasing. The Level Lock blends with any door, all technology is embedded into the deadlock, and most would not even know it is a smart lock. I refer to these locks as the Apple of Smart locks. Sleek & Clean product designs, works perfectly, easy to install, and the packaging is beautiful. Worth every penny. I now have two in my home and connected both to Apple Home Kit as I also have several Leviton Lighting Controls and other Smart devices. All integrated onto my Apple Home Kit. I communicate to Siri on when I want my doors open/locked or even the status on if it is open/unlocked. I HIGHLY recommended these Locks. included before and after shots of the install.

Id like to lead with: I bought this to see if I could use it like the level bolt. The good news is, you actually can. The keyset is very similar to a schlage, which bonus - thats what kind of lock I had. I have previously purchased just the Level Bolt kit and had extra adapters, which I didn't need thankfully.It seems I got a return that was carefully repackaged, but there were signs it was an opened and attempted to be installed item, but the pieces were all fine. I removed the lock cylinder, with a little patience it came right now.. and I plugged my existing deadbolt cylinder in - I did have to change the end screw that holds the tail that does the actual deadbolt turning, and I used the one from the package, worked fine. I did end up dropping all the pins and springs on the "new" cylinder, but its cool because I wasn't going to use it anyway. All of that was honestly unnecessary to use it like a level bolt, but I am who I am, haha.It started right up, paired with my app and synched with homekit perfectly. Because I have a Home Pod Mini, I didn't need to get any additional bridges or devices. As much as Id love it to work with Google home, I don't actually want to pay more for that. So my locks are homekit and my lights are google, whatever.This version was cheaper than the level bolt, by a LOT. I did end up using the trim kit that came with it because I liked it better than the one I had on my back door (that this wasn't bought for) but being that its interchangeable, I was able to just install it with my older level bolt and then use the new 'guts' to power my front door. I really REALLY like the backside of the lock where you turn it and how the knob comes off to reveal the screws, you just need a small pin like a simcard puller to pop it off. Once I figured that out, I was golden. I didn't love the front of the lock but I'm picky.Very well made, would buy again.

I was super stoked about this lock and how seamlessly it claimed to work. Unfortunately the apple HomeKit almost never works remotely, even though my home hub is 4 feet from the door. The Auto Unlock feature when getting home works here and there. Probably works 40% of the time. It’s really convenient when it does but very inconvenient when my hands are full and it doesn’t. I ultimately wanted a smart lock for consistency and to be able to manage access to my home remotely. This lock doesn’t have either of those features in practice, only in advertising. Taking it off my door after 3 days of use.

I am all-in on the smart home ecosystem. I love all my smart home devices, even the ones that make me frustrated when they don't work how they're supposed to. There's devices that work nearly full time, 24/7/365 without issue. Then there's devices that work 98%+ of the time. Then there's devices that fit into one of those two categories until suddenly there's no telling when they're online, offline, working fine or completely dead. The Level Lock is one of those devices.I own two Level Locks. One is the invisible deadbolt mechanism, the other is this one. Both have given me problems. This one just stopped working one day. No warning. Just dead. Turns out, the battery died. Oops.So I buy this obscure battery that is sold nowhere locally (CR2 battery). Hey, now it doesn't connect anymore. Factory reset time. Works great! Then one day, "device offline". So I open the Level app and connect via bluetooth. Try to set it back up on wi-fi, but no success. Factory reset time. Works great! Then it stopped working again. Can't connect via wi-fi or bluetooth. Factory reset time.If you browse the reddit forums relating to Home Automation, you'll see this is a common issue. There's few truly GOOD smart locks out there. Level had the chance to be the nicest looking, most consistent, and best overall smart lock, but they've dropped the ball. They are battery hogs, even if you don't use any automation features. Simply manually turning the lock with your hand will drain the battery a decent amount. And the connection problems seem to pop up after each firmware update.In the end, I don't have any smart home locks I'd recommend right now. Level is not consistent enough to justify the price nor the headache. If you want a tip, avoid the Level app if you have Home Assistant running on your network. It is far easier to install the lock, start the pairing process and then let HA discover it and add it to your network. I've found it much more useful that way, plus you don't have to have yet another smart home app on your phone that you never use. I'm sure there's features I'm missing by doing it this way, but I think the HA bluetooth connection is much better compared to letting these locks try to communicate via wi-fi.