myQ Chamberlain Smart Garage Control - Wireless Garage Hub and Sensor with Wifi & Bluetooth - Smartphone Controlled, myQ-G0401-ES, White

Should not be sold to uk market

It seems that the MyQ app has stopped integrating with their own product, the Smart Garage Hub. It wasn’t even showing up in Device Management, so I couldn’t add the device to the app. I wasted so much time troubleshooting this. One weekend, it didn’t even allow me to register my new account, as their servers appeared to be down. Now that they’ve discontinued third-party integrations like HomeAssistant, I’m not sure if anyone would still be interested in buying this, like I was. Unfortunately, their system is so buggy and convoluted.

Dunque prima di acquistare dovete sapere che questo prodotto non funziona con le fotocellule quindi non è adatto a voi . Il kit è ben fatto sempre se non utilizzate le fotocellule ripeto. Ho dovuto renderlo in quando ci sono cascato anche io .!

Dit product is bestemd voor de Amerikaanse markt. De frequentie die het uitzendt is niet compatibel met Europese Chamberlain poorten. Bovendien blokkeert de MyQ app het gebruik ervan in België.

I bought this after two times in one month my neighbour had advised me my garage door was open. The setup was very easy and it was working within 5 minutes. I anticipated my main use for it would just to be able to double check every night that the door was in fact close. I was pleasantly surprised to notice that you could set an alert to advise you if the door remained open or closed after x amount of time. This has been great for reassurance. The best part has been the unexpected uses. Last week I had a friend wanting to borrow a ladder. Instead of having to arrange a time for pick up, they simply let me know when they had arrived and I was able to open and close the garage while at work. I have also provided the app to my parents when they were watching the house while I was on vacation. It was easier to give them access to park in the garage without having to provide them with the our one remote opener. The price point is really what makes this perfect. We did not have to change out our 20 year old garage opener in order to have this smart home device.

I've had this installed and their app running for about 7 months (DIY by me, a 60+ y/o female). It was easy to install and worked right away. There are helpful videos on-line you can watch also (and I ran it on my laptop while in the garage to follow along with the steps to install). It has been great UNTIL YESTERDAY - but their CUSTOMER SERVICE PHONE PERSON WAS GREAT! Which is why I'm finally reviewing this. App stopped showing the control and acted like I needed to set up a new unit suddenly. I tried unplugging it, and even unplugged my router. That didn't resolve it. The app stopped recognizing that I had the Hub and sensor installed. The HELP/APP CHAT on my phone was useless and a waste of time IMHO, but gave me a phone number to call for help. After calling you need to give answers to an (AI??) agent voice. NOTE: be sure you hear a clicking after your answers when first calling, or you'll just be sitting there while waiting for it to recognize your answer! Happened to me, and it was waiting for a YES answer not explanation! Once that was done, I was connected quickly to help. Agent was patient even when my phone cut out a few times since I was in the garage. He even asked if he could call me back if we were disconnected. He walked me through the app menu to get to where I could reset the hub (turned out the hub on the garage door wasn't connecting). He waited until all steps on app were followed by me (many are skipped such as installing Chamberlain units on wall and garage door). I re-paired our (Genie) Garage door opener to the unit (HELPFUL HINT - use a long broom handle rather than have to get on a ladder to push the pairing button!!) and he waited until the garage door worked (lights blinked and unit beeps and door opened once paired) and waited to make sure I was able to see the unit in my app to control it and close the door. It's a great unit, and It's been nice to be able to open the door with the app while in my vehicle. Really, it has worked great for 7 months. I did have to change out the battery on the small hub that attaches to the inside of the garage door much sooner than I thought (about 2 months after I first got it installed). I had a notification in the app that it was low. It was easy to do and the battery was available at my grocery store. If for some reason I ever need to get another one, I'd choose Chamberlain. Worked great with my 9 y/o Genie Model 4024 garage door opener and I feel they'd help with any issues I may have in the future.