Gardena Robotic Mower SILENO minimo 250 m²: Intelligent lawn mower with excellent connectivity, programmable with the Gardena Bluetooth® app, UK version (15201-28)

Bit of a pain to set up the border wire but a fantastic product since. Instructions could have been clearer

At first it was brilliant, but now 2 years on it won’t start, even after replacing the battery

I have had a nightmare.The product was deemed faulty by Gardena customer service.I spent money getting this installed in my garden.Cannot get replacement as no stock is available and Gardena will not send one directly as my contract is with Amazon (even though I have a 3 year warranty with Gardena)It has been literally months. No-one can help and I am in constant loops with customer service of Amazon and Gardena.Buy a different brand.

We have had the Sileno minimo robotic mower since Apl 2021. The first year it worked perfectly in Nov we switched it off and stored the mower in our garage. In 2022 it has never worked properly since reinstalling initially we had an antenna fault cured with a free replacement charging station. We now have a flashing green light, the mower will leave charging station and cut grass but it will not return automatically to the charging station. Customer service is non existing for this fault we have been trying to get it fixed since April 22. If you need help then it does not exist with customer service.

Working as expected, but could not connect to iPhone, connected only to Samsung. The bluetooth connection is absolute rubbish, aways disconnects, need to enter pincode on the machine itself. Doesn't climb even a small hill (10 degree is a challenge for it). Otherwise it does its job well.

I have waited to test this out a few times since the weather got acceptable for a review of this Gardena Robot Machine. I can say 100% that robots will do a lot of our work for us. Whilst some of the older generation will say "I want to do it myself"... there is just no need now.The premise is very simple. A robot that continues to run and bases itself off a perimeter to cut the grass. The garden i have used this on is about 750m sq so whilst this one is overkill it does mean that it doesn't have any risk of not being done so now twice through all has been amazing. I will explainI watched videos of this machine prior to using. Not only on the Gardena site but other peoples experience just to make sure I did not make any mistakes. This is not just plug and play no matter how intelligent you are. Read the manuals prior..There are permiter wires and guide wires which help the machine get back to the docking station.The height of trimming is adjustable too (like clippers for a haircut.. haha). I used to have to cut the grass myself at my mums house when I lived there and now I can sit back for the first time and scroll through news whilst I watch a little robot cut the grass for me. It is fantastic. I do not have a dog but my partner has two. When they come over it is funny to watch them chase this robot around and then running away. The noise is not even really loud either.2 Years Warranty come with it and the customer service emails are responsive if you want to contact them also although I do not think you will need to. I would not recommend this for people with really complex garden structures though or a lot of those winding gardens with rock pools and waterfalls etc. This is more of a straight forward joby but will cope with hills too.Here is the spec for this in case you wanted to know which I am refering toBrand GardenaName Gardena Smart Sileno Life Robotic MowerModel Smart Sileno LifePrice £1199.99Lawn mower type RoboticFeaturesPowered by Lithium-ion batteryBattery charge time 60min(s)Battery life 65min(s)Cutting height 20-50mmNumber of cutting height settings 4Cutting width 22cmLawn size suitable for 750m²Mulching YesSmart compatibility YesNoise 58dBWeight 7.3kgWarranty 2YEAR

I bought this less than two years ago, initially it worked well, even if you do have to help it around the garden a bit.Then it stopped working completely, it took the support team over a month to replace the battery and test it, only to send the mower back still not working. complete waste of time!

Terrible service. Parts virtually impossible to get. Waited two years to get information about availability of failed docking station. So many emails, pictures back and forth. Surprised that unit failed after relatively little use possibly three years. It’s not as if it’s working every day of the year. No pricing or easy process to get the part in the uk. Should I just buy a new complete unit?